troubleshooting Question

Exchange 2013 / Outlook 2013 MSE Unavailble

Avatar of Shazad Mirza
Shazad MirzaFlag for United Kingdom of Great Britain and Northern Ireland asked on
ExchangeOutlook
5 Comments1 Solution69 ViewsLast Modified:
Hi All
Exchange 2013 / Outlook 2013
userA has a MB for userA & full access to MB UserB

IF i configure the MB to be for USERA - running throught the defaults MB works absolutelty fine and connects

Configuring the Mailbox in Outlook  so its primary MB is USERB however seems to fail with the attached error
outlook cannot login, verify you are connected to the network .......
THis happens at the point of where you check name after entering the exchange server and users name

IF i enter another server name IE our domain controller which hosts the DNS/DHCP the name does resolve and setup completed but then outlook fails to open with Microsoft exchange is unavailble (retry/work offli/cancel)

userA has FULL access to USERb MB
This has historically worked fine-so not sure what the issue is now

These are being tested on new profiles with outlook connecting as if it is first start launch/configure whilst this is resolved.
outlook_error.jpg
ASKER CERTIFIED SOLUTION
Shazad Mirza
IT Systems Engineer

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