Anyconnect Secure Mobility Client kills WI-FI when trying to establish a VPN connection
Posted on 2016-10-29
We have a lot of HP Zbook 15 G3 workstations. Few of them cannot use there Anyconnect Secure Mobility Client version 3.1.07021 over WI-FI.
When ever they try to establish a VPN connection to our corporate network from home (or other places outside our network) the cisco client kills/disable the WI-FI connection, and they have to restart the laptop to get the WI-FI to work again.
I have tried a lot of solutions to get it to work, but I soon have to give up.
We are running Windows 8.1 x64 Enterprise on the laptops.
The laptops are fully updated from Microsoft Update, and we use HP support assistant to update all drivers...
Some of the things I have tried:
Reinstall the Cisco client.
Tried to install and older version of Cisco client.
Uninstall and reinstall the WI-FI adapter and drivers.
Tried to update Wi-Fi driver from Intel.com
Run Cisco client in Windows 8 compatibility mode .
Disabled power management on the network adapter.
The error in the systemlog is:
error ID - 10002
Wireless Expansion Module is stopped
Source = WLAN-AutoConfig
Its not an option to reinstall all the laptops that fails, some of the users have a LOT of speciel programs installed and configured.
Best regards Vincent Gorking