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Update Windows10 hangs, progress ring stopped

We're updating W10 and we're already waiting for more than an hour to it to continue. Screen is blue. Message: Your PC will restart several times. Message: Don't turn off your computer, this will take a while'.

But the progress ring doesnt move anymore.

Should we do anything?
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TheoRichel
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TheoRichel
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2 Solutions
 
JohnBusiness Consultant (Owner)Commented:
Has it finished downloading?  There was an issue a while back (2 or 3 months) where downloading got hung up.

First wait for an hour or two to see if it completes. If not:

Clear out the contents of this folder:  C:\Windows\SoftwareDistribution\Download

Then shut off the machine fully, start up and try updating again.
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nobusCommented:
if that fails - start from the media creation tool and select repair your pc
http://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html
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JohnBusiness Consultant (Owner)Commented:
Solutions provided solve this problem.
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