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outlook 2013 key shortcuts

Posted on 2016-10-29
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Last Modified: 2016-11-14
How can I change the keyboard shortcuts on outlook 2013

for example I want ctrl +1 to show all inbox files.
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Question by:alonig1
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by:Jackie Man
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There are no free solution.

You need a paid software like keyrocket.

http://www.veodin.com/keyrocket
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by:alonig1
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So outlook 2013 , doesn't let you change key shortcuts?
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by:Jackie Man
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You cannot change key shortcuts in Outlook 2013.
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by:alonig1
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So what do users from outlook 2010 do?

That are used to certain shortcuts?
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by:DanCh99
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by:Jackie Man
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Yes.

There are only pre-defined shortcuts and you cannot change them at all.
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by:alonig1
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On outlook2010 you can?

So 2013 changed the default shortcuts from 2010?
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by:Jackie Man
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On outlook 2010 you can?

If you have not setup any hotkeys from "Control Panel\Clock, Language, and Region" for switching input methods, your shortcut (hotkeys) will be the default ones.

So 2013 changed the default shortcuts from 2010?

No
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by:alonig1
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I have a client that on 2010 he uses to press control + 1 , brings him to inbox .

Now on 2013 it doesn't work .

So either it changed or he used a 3rd party software which it go on 2013z
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by:Jackie Man
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I do not have MS Outlook 2013.

Unless I use other software to interrupt shortcuts (hotkeys), like to change the "Advanced key settings" in "Region and Language Center" in Control Panel, pressing Ctrl +1 will go to Inbox in MS Outlook 2016.

So, check for  "Advanced key settings" in "Region and Language Center" first.
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by:alonig1
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I can't find it.

I'm on windows 10 .
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by:Jackie Man
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Steps to change key sequence in Windows 10

Step 1: Open Control Panel.

Step 2: Tap Clock, Language, and Region.

Step 3: Choose Language.

Step 4: Open Advanced settings.

Step 5: Click Change language bar hot keys.

Step 6: Tap Change Key Sequence.

Step 7: Select new key sequence from Not Assigned, Ctrl+Shift, Left Alt+Shift and Grave Accent to switch input language and keyboard layout, and then click OK.

Step 8: Choose OK to bring the change into effect.

Source: http://www.isunshare.com/windows-10/change-key-sequence-in-windows-10.html
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by:DanCh99
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Have you tried a different PC or keyboard - these could be faulty?

You can also do the Windows key and R to call up the Run dialog, and type
osk
in there (On Screen Keyboard)

and that should mirror in real-time what you are pressing on the keyboard.

May be worth trying the CTRL key on the other side of the keyboard, in case one is faulty?
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by:DanCh99
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To confirm, those keys have worked since at least Office 2007, for all versions.

If it's not working for your client, he's either got a keyboard fault, or something else has remapped those keys.  Are ALL the Office shortcuts broken, or just the Ctrl + 1 one for Inbox?

Ctrl +2 should be Calendar, Ctrl + 3 is Contacts, etc.  You have to have one Outlook window at the front for the shortcut to work to switch to another.

You may also want to have a different user sign into his PC, and if it works for them, then it's down to some customisation inside his profile.
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by:alonig1
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Just Ctrl + 1,

he had in in 2010 to go back to inbox
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by:Jackie Man
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Two versionns of MS Outlook on the same computer?

Outlook 2010 and 2013 uses the same shortcut.
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by:alonig1
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So how come Ctrl + 1 doesn't work anymore.
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by:Jackie Man
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Same computer has both Outlook 2010 and 2013 installed?

If yes, it is not a recommended practice as it will create all strange things.
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by:alonig1
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When installed 2013, I've removed 2010.
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by:Jackie Man
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Then, outside MS Outlook, what will the system do if the user press Ctrl + 1?
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by:alonig1
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Nothing.

In outlook , ctrl+ 2 is calendar . ctrl + 3 is contacts

Ctrl +1 will bring you back to mail, but not into inbox.
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by:Jackie Man
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Ctrl +1 will bring you back to mail, but not into inbox.

It is the default behaviour to go to mail view by pressing Ctrl + 1, not to inbox.

It is likely that inbox has been selected as startup folder in mail view for Outlook 2010.
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by:alonig1
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I've  checked also in 2013.

If I'm on a different folder and toggle to calendar or contacts and press ctrl 1 it will bring me to the other folder and not to inbox.
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by:Jackie Man
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http://www.slipstick.com/outlook/choose-outlook-startup-folder/

Check the link above to see how to set a startup folder.
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by:alonig1
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Didn't you read my message I said it is set to start on inbox .
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by:Jackie Man
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Switch to Mail view

Ctrl+1

The default behaviour is to switch to mail view not to inbox.

https://support.office.com/en-us/article/Keyboard-shortcuts-for-Outlook-3cdeb221-7ae5-4c1d-8c1d-9e63216c1efd
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by:Jackie Man
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Didn't you read my message I said it is set to start on inbox .

I do not see which message, but can you check in Outlook 2013?
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DanCh99 earned 250 total points
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On 2 PCs I have here with Outlook 2010, the Ctrl + 1 key switches back to the Mail view, not the Inbox (unless that was the last folder viewed).  This is what MS say it should do - see my link above.  

Is it possible your client is mis-remembering the functionality?

The only other option I can come up with is the third-party tool AutoHotKey
https://autohotkey.com/board/topic/36371-open-specific-part-of-outlook/
 - see the solution about half way down from HotKeyIT
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