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outlook 2013 key shortcuts

How can I change the keyboard shortcuts on outlook 2013

for example I want ctrl +1 to show all inbox files.
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alonig1
Asked:
alonig1
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9 Solutions
 
Jackie ManCommented:
There are no free solution.

You need a paid software like keyrocket.

http://www.veodin.com/keyrocket
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alonig1Author Commented:
So outlook 2013 , doesn't let you change key shortcuts?
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Jackie ManCommented:
You cannot change key shortcuts in Outlook 2013.
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alonig1Author Commented:
So what do users from outlook 2010 do?

That are used to certain shortcuts?
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Danny ChildIT ManagerCommented:
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Jackie ManCommented:
Yes.

There are only pre-defined shortcuts and you cannot change them at all.
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alonig1Author Commented:
On outlook2010 you can?

So 2013 changed the default shortcuts from 2010?
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Jackie ManCommented:
On outlook 2010 you can?

If you have not setup any hotkeys from "Control Panel\Clock, Language, and Region" for switching input methods, your shortcut (hotkeys) will be the default ones.

So 2013 changed the default shortcuts from 2010?

No
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alonig1Author Commented:
I have a client that on 2010 he uses to press control + 1 , brings him to inbox .

Now on 2013 it doesn't work .

So either it changed or he used a 3rd party software which it go on 2013z
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Jackie ManCommented:
I do not have MS Outlook 2013.

Unless I use other software to interrupt shortcuts (hotkeys), like to change the "Advanced key settings" in "Region and Language Center" in Control Panel, pressing Ctrl +1 will go to Inbox in MS Outlook 2016.

So, check for  "Advanced key settings" in "Region and Language Center" first.
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alonig1Author Commented:
I can't find it.

I'm on windows 10 .
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Jackie ManCommented:
Steps to change key sequence in Windows 10

Step 1: Open Control Panel.

Step 2: Tap Clock, Language, and Region.

Step 3: Choose Language.

Step 4: Open Advanced settings.

Step 5: Click Change language bar hot keys.

Step 6: Tap Change Key Sequence.

Step 7: Select new key sequence from Not Assigned, Ctrl+Shift, Left Alt+Shift and Grave Accent to switch input language and keyboard layout, and then click OK.

Step 8: Choose OK to bring the change into effect.

Source: http://www.isunshare.com/windows-10/change-key-sequence-in-windows-10.html
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Danny ChildIT ManagerCommented:
Have you tried a different PC or keyboard - these could be faulty?

You can also do the Windows key and R to call up the Run dialog, and type
osk
in there (On Screen Keyboard)

and that should mirror in real-time what you are pressing on the keyboard.

May be worth trying the CTRL key on the other side of the keyboard, in case one is faulty?
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Danny ChildIT ManagerCommented:
To confirm, those keys have worked since at least Office 2007, for all versions.

If it's not working for your client, he's either got a keyboard fault, or something else has remapped those keys.  Are ALL the Office shortcuts broken, or just the Ctrl + 1 one for Inbox?

Ctrl +2 should be Calendar, Ctrl + 3 is Contacts, etc.  You have to have one Outlook window at the front for the shortcut to work to switch to another.

You may also want to have a different user sign into his PC, and if it works for them, then it's down to some customisation inside his profile.
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alonig1Author Commented:
Just Ctrl + 1,

he had in in 2010 to go back to inbox
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Jackie ManCommented:
Two versionns of MS Outlook on the same computer?

Outlook 2010 and 2013 uses the same shortcut.
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alonig1Author Commented:
So how come Ctrl + 1 doesn't work anymore.
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Jackie ManCommented:
Same computer has both Outlook 2010 and 2013 installed?

If yes, it is not a recommended practice as it will create all strange things.
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alonig1Author Commented:
When installed 2013, I've removed 2010.
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Jackie ManCommented:
Then, outside MS Outlook, what will the system do if the user press Ctrl + 1?
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alonig1Author Commented:
Nothing.

In outlook , ctrl+ 2 is calendar . ctrl + 3 is contacts

Ctrl +1 will bring you back to mail, but not into inbox.
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Jackie ManCommented:
Ctrl +1 will bring you back to mail, but not into inbox.

It is the default behaviour to go to mail view by pressing Ctrl + 1, not to inbox.

It is likely that inbox has been selected as startup folder in mail view for Outlook 2010.
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alonig1Author Commented:
I've  checked also in 2013.

If I'm on a different folder and toggle to calendar or contacts and press ctrl 1 it will bring me to the other folder and not to inbox.
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Jackie ManCommented:
http://www.slipstick.com/outlook/choose-outlook-startup-folder/

Check the link above to see how to set a startup folder.
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alonig1Author Commented:
Didn't you read my message I said it is set to start on inbox .
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Jackie ManCommented:
Switch to Mail view

Ctrl+1

The default behaviour is to switch to mail view not to inbox.

https://support.office.com/en-us/article/Keyboard-shortcuts-for-Outlook-3cdeb221-7ae5-4c1d-8c1d-9e63216c1efd
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Jackie ManCommented:
Didn't you read my message I said it is set to start on inbox .

I do not see which message, but can you check in Outlook 2013?
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Danny ChildIT ManagerCommented:
On 2 PCs I have here with Outlook 2010, the Ctrl + 1 key switches back to the Mail view, not the Inbox (unless that was the last folder viewed).  This is what MS say it should do - see my link above.  

Is it possible your client is mis-remembering the functionality?

The only other option I can come up with is the third-party tool AutoHotKey
https://autohotkey.com/board/topic/36371-open-specific-part-of-outlook/
 - see the solution about half way down from HotKeyIT
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