Windows iCloud

Posted on 2016-10-29
Medium Priority
Last Modified: 2016-10-29

We are having trouble syncing contacts and calendars on a windows 7 with the latest icloud version

The users iPhone and iCloud (online) data are properly synced, but the Outlook 2016 situation is a little confusing

The user has an IMAP account and unfortunately iCloud has created a separate instance within Outlook for its contacts and calendar folders rather than sync the existing contact and calendar folders together

Therefore we have two sets of contacts and calendar folders, one set for the Outlook IMAP account, and another set for iCloud and the iPhone

Is there something I did wrong, or forgot to do to, so as to obtain such a result ?

Question by:Yann Shukor
  • 3
LVL 101

Accepted Solution

John Hurst earned 2000 total points
ID: 41865384
I turn Windows OFF in iTunes and use Outlook instead. That syncs contacts perfectly and is less confusing.

Also turn Cloud Contacts OFF in the iPhone.

Author Comment

by:Yann Shukor
ID: 41865393
Thanks John
I suppose one needs the presence of the iPhone in order to change that setting ?
LVL 101

Expert Comment

by:John Hurst
ID: 41865395
Yes, the iPhone owner would have to change the setting. Cloud contacts conflict with Outlook Contacts which is why I changed
LVL 101

Expert Comment

by:John Hurst
ID: 41865398
Thank you and I was happy to help you with this.

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