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Exchange 2013 - Journal mailbox archive not working

Posted on 2016-10-29
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Last Modified: 2016-11-13
I have created a new database for archiving the journal mailbox content and enabled the In-place archive for journal mailbox.
Journal mailbox is about 1.1 TB in size with above 7,000,000 items in the inbox.
I have currently applied Default MRM policy to the journal mailbox which should move items older then 2 years to archive mailbox.
But the problem is that none of the messages are getting moved to the archive mailbox.
Is that because it is still going through the 7,000,000 items and tagging them? Does this also increase the number of exchange logs being generated.
Or does the MRM only move items on a weekly basis?

I have another MRM policy applied my mailbox which is successfully moving items older then 1 year to the archive mailbox.

What can I do to troubleshoot this?
And is there a powershell command which I can use to move older inbox items to In-place archive mailbox.
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Question by:mc7
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Expert Comment

by:Todd Nelson
ID: 41865843
Did you run the start-managedfolderassistant command against the mailbox?

https://technet.microsoft.com/en-us/library/aa998864(v=exchg.150).aspx

http://www.expta.com/2015/10/dont-delete-default-mrm-policy.html?m=1

Personally, I would recommend creating a new policy for the journal mailbox, assign the new policy and run start-managedfolderassistant against that specific mailbox. I would not use the default policy for any mailbox.
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Accepted Solution

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mc7 earned 0 total points
ID: 41878728
Thanks Todd for your comments.
But I did not have to do anything. Basically after waiting for a few days the archiving for this mailbox started working by itself.
I guess it is due the sheer volume of items in the mailbox and MRM taking time to go through them.
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Author Closing Comment

by:mc7
ID: 41885227
Problem auto resolved
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