?
Solved

How to reinstall a 'Failed to install' Windows update

Posted on 2016-10-30
3
Medium Priority
?
318 Views
Last Modified: 2016-10-31
Checking our Windows update history, we noticed a series of "Failed to install" updated in our Windows 10 Pro update history screen. When clicking on the link it displays:

failed
All the fails relate to this error.  When click "More Info",

It takes us to Microsoft Support knowldgebase: "MS07-028: Vulnerability in CAPICOM could allow remote code execution".

Question,
  • What can cause a 'Failed to install'?
  • And how to retry or install the failed update successfully?

Please advice
0
Comment
Question by:rayluvs
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 97

Expert Comment

by:Experienced Member
ID: 41865800
That is not a new update and I wonder if it may have been superseded by another update. Here are the Microsoft Install instructions.

https://support.microsoft.com/en-ca/kb/3045324

The update appears to be for X86 systems. Does this apply to you?
0
 
LVL 64

Accepted Solution

by:
btan earned 2000 total points
ID: 41865859
If the updates failed they would show up again. Just try it awhile and see what it does. You can also search for any updates that failed @ http://catalog.update.microsoft.com/

It looks like this is a old patch and also not applicable to Windows 10 Pro, it applies if you have
Microsoft SQL Server 2014 Developer, Microsoft SQL Server 2014 Enterprise, Microsoft SQL Server 2014 Express, Microsoft SQL Server 2014 Standard
If the windows update have issue, you can try the Fix WU tool (http://www.thewindowsclub.com/repair-fix-windows-updates-with-fix-wu-utility) and see if it helps. It re-registers all the dll, ocx and ax files required for the proper functioning of Windows Updates.

Some may clean up the update history for fresh start but not relevant for your case. Sharing this in case you needed it
Flush the Software Distribution Folder. Run Command Prompt as administrator. In the CMD box that appears on the computer screen, enter the following strings of text, one at a time, and hit Enter.

net stop wuauserv
net stop bits

Now browse to the C:\Windows\SoftwareDistribution folder and delete all the files and folders inside.
If the files are in use, restart your device. After rebooting, run the commands above again. Your Windows Store App needs to be closed by the way, so do not start it.

Now you will be able to delete the files from the mentioned Software Distribution folder. Now in the Command Prompt windows, type the following commands one at a time, and hit Enter:
net start wuauserv
net start bits

Reboot. If you are using Windows Update try using Microsoft Updates or vice versa.
0
 

Author Comment

by:rayluvs
ID: 41867732
Yes, we do Microsoft SQL Server 2014!  Thanx, it worked!
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The following article is comprised of the pearls we have garnered deploying virtualization solutions since Virtual Server 2005 and subsequent 2008 RTM+ Hyper-V in standalone and clustered environments.
Windows 10 came with  a lot of built in applications, Some organisations leave them there, some will control them using GPO's. This Article is useful for those who do not want to have any applications in their image (example:me).
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
Suggested Courses
Course of the Month11 days, 8 hours left to enroll

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question