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iPhone Unable to Move Message

Posted on 2016-10-31
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Last Modified: 2016-11-09
I am using hotmail / windows live mail on my IPhone and recently keep on happening that when I remove the mail from my iPhone, it keeps on saying that "Unable to Move Message" but that email I have already been removed from the web version of hotmail. I tried to delete account before and the problem solved, but it now happen again. Any better fix rather than have to delete the account every time?
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Question by:mawingho
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Expert Comment

by:Jackie Man
ID: 41867879
What is the iOS version and model of iPhone?
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Accepted Solution

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mawingho earned 0 total points
ID: 41874560
I am using iOS10. I found the solution to solve this problem.

Disable the Mail function of the email account on iPhone's Setting.
Then kill the iPhone Mail app, and then launch again and let it refresh.
After that, kill the iPhone Mail app again and go back to Setting and turn on the Mail function of the email account.
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Author Closing Comment

by:mawingho
ID: 41880265
I found the solution and tested it. It works.
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