Microsoft Office 2013 Drag and Drop

HI All,

I have a Microsoft Office  Outlook 2013 that I used very often. When i try to drag and drop messages to my folders, It simply doesn't allow me to do it. It seems that it lost the function off drag and drop.

is this a bug in Office 2013?
mallonyIT TechnicianAsked:
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Edwin HofferConnect With a Mentor Technical ExpertCommented:
Dear User

As suggested by one of the experts it has occurred due to hitting Esc key multiple times. But if it is not due to it then, I would suggest you toggle the cached mode because sometimes it can also fix the bug.

Sometimes Starting Outlook as an administrator can also lead to such error. In this situation drag & drop feature breaks due to starting Outlook with elevated permissions

So to resolve this follow this:
  1. Hold Shift key and right-click on the Outlook icon on the Task Bar
  2. Select on Properties
  3. Choose the Compatibility tab and make sure to turn off all selections.
  4. Make sure no Compatibility settings are set for Outlook.
Make sure no Compatibility settings are set for Outlook.
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MacroShadowCommented:
In the main Outlook window hit the Escape key (you may have to hit it several times). Silly as it sounds, this should restore the drag and drop functionality.
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mallonyIT TechnicianAuthor Commented:
Why this happen? Microsoft bug?
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MacroShadowConnect With a Mentor Commented:
My guess is that it is intentional, since they improved the search feature they felt there is no need for "drag and drop", but didn't want to totally remove the feature in case people would complain.
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Lisa Hendrickson "CallThatGirl"MS Outlook ExpertCommented:
Great tip, I'm posting to watch this thread, see if that worked.
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mallonyIT TechnicianAuthor Commented:
Thank you all!
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mallonyIT TechnicianAuthor Commented:
Thank you all!
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MacroShadowCommented:
@mallony
Just out of curiosity, what worked for you?
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mallonyIT TechnicianAuthor Commented:
I will let you know soon...
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mallonyIT TechnicianAuthor Commented:
It works! Edwin Hoffer was the precisely solution.


Thank you all.
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