Solved

Microsoft Office 2013 Drag and Drop

Posted on 2016-11-01
10
98 Views
Last Modified: 2016-11-04
HI All,

I have a Microsoft Office  Outlook 2013 that I used very often. When i try to drag and drop messages to my folders, It simply doesn't allow me to do it. It seems that it lost the function off drag and drop.

is this a bug in Office 2013?
0
Comment
Question by:mallony
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
10 Comments
 
LVL 27

Expert Comment

by:MacroShadow
ID: 41868030
In the main Outlook window hit the Escape key (you may have to hit it several times). Silly as it sounds, this should restore the drag and drop functionality.
1
 

Author Comment

by:mallony
ID: 41868041
Why this happen? Microsoft bug?
0
 
LVL 27

Assisted Solution

by:MacroShadow
MacroShadow earned 250 total points
ID: 41868090
My guess is that it is intentional, since they improved the search feature they felt there is no need for "drag and drop", but didn't want to totally remove the feature in case people would complain.
0
NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

 
LVL 6
ID: 41868334
Great tip, I'm posting to watch this thread, see if that worked.
0
 
LVL 14

Accepted Solution

by:
Edwin Hoffer earned 250 total points
ID: 41871534
Dear User

As suggested by one of the experts it has occurred due to hitting Esc key multiple times. But if it is not due to it then, I would suggest you toggle the cached mode because sometimes it can also fix the bug.

Sometimes Starting Outlook as an administrator can also lead to such error. In this situation drag & drop feature breaks due to starting Outlook with elevated permissions

So to resolve this follow this:
  1. Hold Shift key and right-click on the Outlook icon on the Task Bar
  2. Select on Properties
  3. Choose the Compatibility tab and make sure to turn off all selections.
  4. Make sure no Compatibility settings are set for Outlook.
Make sure no Compatibility settings are set for Outlook.
0
 

Author Comment

by:mallony
ID: 41871755
Thank you all!
0
 

Author Closing Comment

by:mallony
ID: 41871756
Thank you all!
0
 
LVL 27

Expert Comment

by:MacroShadow
ID: 41871807
@mallony
Just out of curiosity, what worked for you?
0
 

Author Comment

by:mallony
ID: 41871811
I will let you know soon...
0
 

Author Comment

by:mallony
ID: 41873818
It works! Edwin Hoffer was the precisely solution.


Thank you all.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
This video shows where to find templates, what they are used for, and how to create and save a custom template using Microsoft Word.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question