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Shortcuts to network resources vanishing from Win7 desktop

Posted on 2016-11-01
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Last Modified: 2016-11-22
I have a domain with Windows 2012R2 servers and approx. 25 clients running Windows 7 Pro SP1 64 bit all fully patched.
All newer Dell Optiplex and Precision pcs.
However we have just purchased one new HP Z440 Workstation also running Win 7.
We are experiencing a strange problem with network shortcuts disappearing from the desktop.
I have tried to re-join the domain but that did not solve the problem.
The user recreate shortcuts but after some days/restarts some - but not all - seems to vanish!
Notice that this pc is fully patched and fully updated.
Any suggestions?? :-)
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Question by:Ohmit
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Emmanuel Adebayo earned 2000 total points
ID: 41868111
This can happen if the the System Maintenance troubleshooter detects the shortcuts as broken.
The System Maintenance troubleshooter performs a weekly maintenance of the operating system. The System Maintenance troubleshooter either fixes problems automatically or reports problems through Action Center. When there are more than four broken shortcuts on the desktop, the System Maintenance troubleshooter automatically removes all broken shortcuts from the desktop.

The Workaround is to either Disable the System Maintenance troubleshooter or You don't create the short cut directly on the desktop, i.e create a folder on the desktop and create the shortcut inside.

I hope this helps
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