Solved

HP Office jet Pro 8620 on windows server 2012r2

Posted on 2016-11-01
7
22 Views
Last Modified: 2016-11-20
i  have a HP Office jet Pro 8620  and i installed it on windows server 2012 r2 and install Drivers but when i try to print test page it didn't print and there is no error show? when i add it local on client its working fine  . any help here
0
Comment
Question by:Mohamed Hussien
  • 3
  • 2
7 Comments
 
LVL 29

Accepted Solution

by:
ScottCha earned 167 total points (awarded by participants)
ID: 41868481
Hmmm...I have an 8600 and an 8610 on my 2012 R2 print server and they both work fine.

Make sure you download the latest driver for that specific printer from HP.  I tried using the 8600 for the 8100 and that didn't work for me.  Once I used the correct driver it worked fine.

Just for testing purposes, try using the HP Universal Print driver.  See if that will at least let you print something.
0
 
LVL 7

Assisted Solution

by:No More
No More earned 167 total points (awarded by participants)
ID: 41868489
Check printer properties ports, sometimes it adds those WDS ports which cause problems make sure you have an IP address there

Also you could restart printer spooler in services and make sure it's started
0
 
LVL 29

Expert Comment

by:ScottCha
ID: 41868508
Good point David.  I only use IP ports.
0
Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 
LVL 92

Expert Comment

by:John Hurst
ID: 41868705
The printer should work with both IP and WDS (seems to for me). Install the driver locally and point it to the network printer.
0
 
LVL 92

Assisted Solution

by:John Hurst
John Hurst earned 166 total points (awarded by participants)
ID: 41888422
Need to reclose
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 41894657
Solutions as offered fix this issue
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Every now and then, Microsoft does something that totally impresses me. It doesn't happen often, but in this case I must say I am thoroughly impressed with Windows Server Backup. One of the long time issues with Windows Backup has been the ability t…
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
In this Micro Tutorial viewers will learn how they can get their files copied out from their unbootable system without need to use recovery services. As an example non-bootable Windows 2012R2 installation is used which has boot problems.
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles from a Windows Server 2008 domain controller to a Windows Server 2012 domain controlle…

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now