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HP Office jet Pro 8620 on windows server 2012r2

i  have a HP Office jet Pro 8620  and i installed it on windows server 2012 r2 and install Drivers but when i try to print test page it didn't print and there is no error show? when i add it local on client its working fine  . any help here
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Mohamed Hussien
Asked:
Mohamed Hussien
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3 Solutions
 
Scott CSenior Systems EnginerCommented:
Hmmm...I have an 8600 and an 8610 on my 2012 R2 print server and they both work fine.

Make sure you download the latest driver for that specific printer from HP.  I tried using the 8600 for the 8100 and that didn't work for me.  Once I used the correct driver it worked fine.

Just for testing purposes, try using the HP Universal Print driver.  See if that will at least let you print something.
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No MoreCommented:
Check printer properties ports, sometimes it adds those WDS ports which cause problems make sure you have an IP address there

Also you could restart printer spooler in services and make sure it's started
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Scott CSenior Systems EnginerCommented:
Good point David.  I only use IP ports.
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John HurstBusiness Consultant (Owner)Commented:
The printer should work with both IP and WDS (seems to for me). Install the driver locally and point it to the network printer.
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John HurstBusiness Consultant (Owner)Commented:
Need to reclose
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John HurstBusiness Consultant (Owner)Commented:
Solutions as offered fix this issue
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