Solved

.WAV Files won't play on some computers

Posted on 2016-11-01
8
55 Views
Last Modified: 2016-11-01
I have a rather urgent need to play certain .wav files on a particular computer.  There are five files that were created the same way, two will play and three will not.  The only difference I can see is that the ones that will play are 17 kbps bitrate, and the ones that won't are 19 kbps.  All are small files (under 1 MB).  The ones that won't play don't play in Windows Media Player (encountered a problem while playing the file), VLC (nothing happens), iTunes (doesn't even show up as files when added).  However there are two computers that do successfully play the files.   Those computers are identical to each other and I assume have different sound cards from the ones that won't play it.  Unfortunately, those computers are not in the location where we need these files to play.  Does anyone have any idea what can be done on the computer that is in the right location to make it play?  Also, on the computers that do play it I used VLC to convert to an MP4 and that didn't work either.  Help!!!
0
Comment
Question by:landiiiks2
  • 3
  • 3
  • 2
8 Comments
 
LVL 47

Assisted Solution

by:dbrunton
dbrunton earned 250 total points
Comment Utility
Can you convert them to MP3?  

Use Audacity for that purpose if you wish to go that way.  http://www.audacityteam.org/ for Audacity and get the LAME encoder as well when you go to downloads.
0
 
LVL 26

Assisted Solution

by:akahan
akahan earned 250 total points
Comment Utility
Can you play back the files in the location where playback works, and record the playback onto your phone?   That is, just use the phone as if you were dictating into it, and record the audio onto the phone, through the phone's microphone.

Then take your phone to the room where you want to play the audio, and play it from your phone.

Dirty, I know, but you imply that you're dealing with a situation where urgency, more than quality, matters.
0
 

Author Comment

by:landiiiks2
Comment Utility
Audacity says it doesn't recognize the file type.  The phone is a good idea, except the computer that needs it is 400 miles away.  We are trying to scare up a microphone so we can use sound recorder and do essentially the same thing.  But it makes no sense why this isn't working.  It might make sense if the files wouldn't play anywhere, but they do play on some computers.  By the way, all involved computers are Windows 7, if that matters.
0
 
LVL 47

Expert Comment

by:dbrunton
Comment Utility
>>  Audacity says it doesn't recognize the file type.

What is the file extension?  Something not quite right here.

Also try GSpot  http://www.videohelp.com/software/GSpot and see how it identifies the file.
0
Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

 
LVL 26

Expert Comment

by:akahan
Comment Utility
If you record it on the phone, you can then send the phone's recording by email to the computer that needs to play it.
0
 

Author Comment

by:landiiiks2
Comment Utility
The extension is .wav.  They appear in all respects to be normal .wav files, and were recorded exactly the same way as the two that do work.  I would just assume that they were corrupted if it wasn't for the fact that they play on some computers.  We have been able to use Sound Recorder to get around the issue, but if anyone still has an answer I would appreciate it!
0
 
LVL 47

Accepted Solution

by:
dbrunton earned 250 total points
Comment Utility
Can you just try GSpot anyway to satisfy my curiosity?

GSpot
And report back the information between the red lines.
0
 

Author Comment

by:landiiiks2
Comment Utility
dbrunton, you hit the nail on the head!  These files were all created through Philips dictation software, and I"m still don't know what was done differently with these - if anything, but here is what it showed...

Codec.jpg
I"m not sure if I showed that right, but it's a Philips' codec, not the usual .wav one.  So I think that the computers that played the file are ones that have the Philips software, and the other ones did not.  Mystery solved!
0

Featured Post

Get up to 2TB FREE CLOUD per backup license!

An exclusive Black Friday offer just for Expert Exchange audience! Buy any of our top-rated backup solutions & get up to 2TB free cloud per system! Perform local & cloud backup in the same step, and restore instantly—anytime, anywhere. Grab this deal now before it disappears!

Join & Write a Comment

We recently endured a series of broadcast storms that caused our ISP to shut us down for brief periods of time. After going through a multitude of tests, we determined that the issue was related to Intel NIC drivers on some new HP desktop computers …
What do we know about Legacy Video Conferencing? - Full IT support needed! - Complicated systems at outrageous prices! - Intense training required! Highfive believes we need to embrace a new alternative.
Viewers will learn how to include realistic velocity sensitivity to their Sampler instruments. Set the Vol<Vel parameter in the Filter/Global tab to your desired setting: Gather samples of hits of various intensity, and drag/drop into Velocity zon…
Viewers will learn how to use LFOs to modulate the sound of their Sampler instruments. Click the Modulation tab in Sampler: Choose one (or more) of the three available LFOs, and click the respective button to turn it on: Select a waveform, an LF…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now