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how can I change out an SD card for an Alcatel OneTouch TracFone wireless phone?

Posted on 2016-11-01
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Last Modified: 2016-11-06
Hello and Good Afternoon Everyone,

             I am getting a new, programmed SD card for my Alcatel TracFone wireless phone which brings me to the point of this upcoming question.  What are the steps for removing an old SD card and inserting a new one within an Alcatel OneTouch TracFone?  If these steps could be given using interactive and visual illustrations, that would work best.

            Thank you

            George
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Question by:GMartin
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Assisted Solution

by:☠ MASQ ☠
☠ MASQ ☠ earned 500 total points
ID: 41869630
Depends on the model number (on the label under the battery).
Assuming it's the non-flip version first unmount the SD card via the phone's operating system (Settings\Storage\Unmount SD card), then power off the phone and remove the back panel, the basic Tracphone models need you to gently press down on the card and it simply slides towards the nearest outer edge of the case.  On the more complex models the card has a silver latch holding the card down.  On the latch it will show the direction you need to slide it to "Lock" press gently on the silver case and slide in the opposite direction.  The case will then hinge upwards and release the SD card.  Most subscribers have the basic phone though.
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LVL 62

Accepted Solution

by:
☠ MASQ ☠ earned 500 total points
ID: 41873778
Although you didn't respond to this it seems from your other questions that you have the Alcatel A392G
That's the press down and slide version described above but do make sure you've unmounted the card in software before doing this to prevent data loss.

This is what your phone looks like with the back removed, the SD card is above the SIM
Warning: Naked TracPhone photo attached :)
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Author Closing Comment

by:GMartin
ID: 41876557
Hello and Good Evening,

         I am happy to say this matter is now resolved :-)  At this point, I would like to add a few pointers for future reference to anyone who might read this post and need further assistance.  First of all, there is a slight open area on the edge of the Alcatel phone which needs to be gently opened with the finger tip in order to remove the back cover.  Once removed, the battery will need to be removed by gently pulling it toward you where the top arrow is located.  At that point, the SIMM card becomes visible underneath a silver clip that goes across it.  Now, the silver clip does not lift up or down to remove the card.  Instead, the SIMM card merely slides out, thus, allowing a new SIMM card to be slid underneath the silver clip that goes across it.  

          In closing, I hope my closing comments make sense to you and all potential future readers of this post who may face a similar concern.  This task, like most similar ones, just require hands on experience though to acquire a full understanding of the necessary steps for replacing the SIMM card in an Alcatel wireless phone.  While it is self-explanatory, always power off any device before starting any sort of hardware maintenance.  

         George
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LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 41876684
Thanks George, just to be clear, my instructions were for removing the Micro SD card mentioned in your question (the black card immediately above the SIM card in the photo) & not the SIM card which you cover in your closing remarks.
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