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Mac OS reinstall process and move to SSD

Posted on 2016-11-01
Medium Priority
Last Modified: 2016-11-08
I want to have a clean start with a Mac Mini (late 2012) that has Yosemite right now. At the same time, I want to delete the existing Apple ID associated to the machine. What is the best way? I would like to keep Yosemite, but maybe it is not possible. I did not see anything in App store, and I don't know what OS version it originally had.

What I have done so far:
Opened the case and ready to put SSD
Ran Time Machine to backup to external USB drive

It sounds that somewhere I need to de-authorize the computer from iTune.
And I have a feeling that I need to make a USB bootable to install the latest Sierra from scratch onto SSD.

If all of this is very time consuming, then I could just upgrade the OS to the Sierra, and transfer all to SSD. I am a Windows guy, and I am used to reinstalling Windows OS every 3-5 years, to speed it up. How does Mac work? Upgrading to the latest Mac OS would give it a fresh start?

Lastly, if something goes wrong, can I restore all from the external USB drive? I don't even know what format it is in. I just did a few clicks to make it available for Time Machine.
Question by:Member_2_7970390
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LVL 53

Expert Comment

ID: 41868937
Before you take out the old drive, put the new drive into a USB case. Then use Carbon Copy Cloner http://www.bombich.com  to clone the old drive to the new one. Then swap drives. All done.

Accepted Solution

Adelaido Jimenez earned 1000 total points
ID: 41868942
The time machine is like a windows backup. If any thing goes wrong than you can restore your machine using the Time Machine sparse file that was created in your external hard drive. It is really easy to restore from Time Machine backup. You would just to the recovery window and select boot from Time Machine and everything should be restore to its original state. If you want to start fresh I would suggest taking the Time Machine backup to backup all of you data first. I would then download the New OSX Sierra and create a bootable USB or CD with the  new OSX. I would then boot to the recovery window and format my drive and then boot to the USB to install the new OSX. This will give me a clean install on the Mac and should be able to associate a new apple id

Author Comment

ID: 41869111
I could not de-authorize Mac in iTune before reinstalling the OS.
Can I reinstall the new OS without de-authorizing the computer first, and still be OK after reinstallation?

What can I do since I have no idea about what Apple ID was originally associated? How can I proceed?

I could not even create a new apple id. It said, "Session timed out. Try again later." Therefore I cannot even download Sierra.
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Assisted Solution

by:Adelaido Jimenez
Adelaido Jimenez earned 1000 total points
ID: 41869233
You can actually reinstall the OS without de-authorizing, but keep in mind that if you don’t, your single computer may count as a different computer afterwards and use multiple authorizations.
Deauthorizing a computer is important because it gives you one of your limited five authorizations back. When you authorize a machine on itunes it just gives the machine access to the purchased content you've bought with that itunes account. Since you don't know what account was used and don't care about any purchases you've made through that account you can just reinstall the OS without de-authorizing it. You can sign in to the app store NOT itunes and download the new OSX with an apple ID you know the credentials to.

Author Comment

ID: 41871258
Finally I was able to make a USB bootable flash drive, and installed a brand new Sandisk SSD.
When it was boot up from the USB, it did not recognize the SSD. Does that mean I have to format SSD for Mac to recognize it?

Could I format it in Linux or something? I have a very old laptop that has Linux.
LVL 53

Assisted Solution

strung earned 1000 total points
ID: 41871261
When booted from the USB flash drive, go to Disk Utility and use it to format the SSD as Apple Extended Format (Journalled). Click on the Partition tab and make sure the partition map is set to GUID, not MBR. If it is not GUID, click on the options button to set it to GUID.

Author Comment

ID: 41877322
Thank you guys, everything went well, except one error:
ServiceRecords cannot be opened because of a problem. Check with the developer to make sure ServiceRecords works with this version of macOS. You may need to reinstall the application. Be sure to install any available updates for the application and macOS.

I am not even sure what app is causing this.
LVL 53

Assisted Solution

strung earned 1000 total points
ID: 41877412
Servicerecords appears to be Citrix software. Are you running a Citrix VPN?

Expert Comment

by:Adelaido Jimenez
ID: 41877479
Some application might not be compatible with the new OSX, and will require a reinstall. I've notice this when I upgraded to the new OSX and my anti virus started complaining that the application was not compatible and that I should visit the vendors site. I reinstalled the anti virus and everything worked just fine. I would visit the vendors site and download the latest version for the application/software you are using.

Author Comment

ID: 41879133
I saw the app "Citrix Receiver," which I don't know anything about. So I put in the recycle bin, without permanently deleting it, yet I still get the error. I am afraid to delete it without knowing what it is. Please advise.

Here is the detailed error:

Process:               ServiceRecords [1384]
Path:                  /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords
Identifier:            ServiceRecords
Version:               ???
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           ServiceRecords [1384]
User ID:               505

Date/Time:             2016-11-08 11:23:17.913 -0500
OS Version:            Mac OS X 10.12.1 (16B2657)
Report Version:        12
Anonymous UUID:        58C38CDA-AF3B-3BD1-5932-05311F8FFE7B

Sleep/Wake UUID:       CC4B48F6-765F-43C3-81AB-A5261835F1D0

Time Awake Since Boot: 5700 seconds
Time Since Wake:       45 seconds

System Integrity Protection: enabled

Crashed Thread:        0

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    DYLD, [0x1] Library missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
  Library not loaded: @rpath/libxerces-c-3.1.dylib
  Referenced from: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords
  Reason: no suitable image found.  Did find:
      /usr/local/libexec/ServiceRecords.app/Contents/MacOS/../Frameworks/libxerces-c-3.1.dylib: unknown file type, first eight bytes: 0xE0 0xFB 0xC1 0x98 0x83 0xDA 0x34 0x40

Binary Images:
       0x100000000 -        0x10003afff +ServiceRecords (???) <57BC298A-6A13-38AD-BB78-83B2F66398D1> /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords
       0x103d7f000 -        0x103dbc287  dyld (421.2) <F5F79617-5669-3424-A2CF-18B23BB0C0C7> /usr/lib/dyld
    0x7fff77eef000 -     0x7fff77eeffff  com.apple.Cocoa (6.11 - 22) <5EEB0A26-F1C2-3D57-8441-52C0B80C2A6A> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff7e77a000 -     0x7fff7ea96ff7  com.apple.security (7.0 - 57740.20.22) <B3CE2460-305A-393B-8B84-B58B1A5B2CA7> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x7fff7eebf000 -     0x7fff7ef30ff7  com.apple.SystemConfiguration (1.14 - 1.14) <013957CA-2708-31F0-845D-11E271C96B94> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration

Model: Macmini6,2, BootROM MM61.0106.B0A, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.8f0
[the rest is about my model]
LVL 53

Expert Comment

ID: 41879198
Citrix receiver is a VPN application. Typically it would be used to access a work computer or server from home. If you don't do anything like that, you don't need it, although how it got on your computer is a puzzle.

If you don't need it, you should remove it with an uninstaller. If you do need it you should update it.

In either case, if you download Citrix Receiver from here:  https://www.citrix.com/downloads/citrix-receiver/mac/receiver-for-mac-latest.html the downloaded file will include both the most recent version and an uninstaller so you can take your pick as to whether to update or uninstall.

Author Comment

ID: 41879414
Used uninstaller, and no more error message. Victory!!!
Thank you so much. It is all taken care of.

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