Solved

HP P1102w printer installation

Posted on 2016-11-01
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Last Modified: 2016-11-06
Have trouble getting the driver installed on a new computer.  Tried wireless and usb and both end up with no driver installed.  What should I do?
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Question by:Rodger Reedy
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Author Comment

by:Rodger Reedy
ID: 41869299
Note:  using driver software from HP support site.
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LVL 83

Assisted Solution

by:Dave Baldwin
Dave Baldwin earned 500 total points
ID: 41869329
My HP P1102w installed without problems using USB on my XP machine.  All my other machines including Win 7 machines connect to it without any problems.  

What OS is your machine?  Did you get any error messages?
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Accepted Solution

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Rodger Reedy earned 0 total points
ID: 41869404
I had it installed previously on a desktop with Windows 7, Windows 8.1, then Windows 10 with no problems.  I deleted the printer then restarted, them installed via USB.  Finally worked with no problems.  The blue light stays on all the time meaning, I think, that the wireless is not working.  I can print to it from a laptop, presumably through the computer's wireless capability - not directly to the printer.  While I'd like to ditch the USB cable, I'm content to leave well enough alone.  Thanks for sharing your experience.
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LVL 83

Expert Comment

by:Dave Baldwin
ID: 41869408
In my apartment, I avoid wireless.  I have up to 79 wireless networks at one time in my area.  Too much interference.
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Author Closing Comment

by:Rodger Reedy
ID: 41876018
By trial and error, I finally was able to resolve the problem.  I just cannot use the wireless feature.  However, it does everything I need.
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