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Kaspersky Endpoint Security Blocking OpenVPN Connect

I have a windows 7 Pro computer that has Kaspersky Endpoint Security that is installed from Kaseya. The version is 10.2.5.3201. We installed OpenVPN Connect version 2.1.1.102 and when the enduser logs in to OpenVPN Connect they never get an ip. I completely disabled KES and same issue. If i uninstall KES OpenVPN connects fine. I have found that i need to disable IM, Web and Mail filter on KES in order for the VPN client to work. Anyone experience this before an know of a fix so i dont have to disable these filters on KES.
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noclav
Asked:
noclav
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1 Solution
 
John HurstBusiness Consultant (Owner)Commented:
Since you know it is a conflict between Kaspersky and Open VPN, try a different VPN client.

We use Symantec Endpoint with NCP Secure Entry. I am not suggesting you change AV, but you could try a different VPN client.
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MacleanSystem EngineerCommented:
Stop monitoring on SSL ports will help.

-Open Kaspersky
-Click 'Settings'.
-Click  'Additional'.
-Click 'Network'
-Uncheck 'Scan encrypted connections'.
-Above "Encrypted Connections, click on 'Select'
-Right-click on each line that has HTTPS or SSL mentioned and click on 'Disable'.
-Save all changes & reboot. Then check again.

It is a common issue with Kaspersky. "Disable" Does not seem to truly disable everything.
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QlemoDeveloperCommented:
You can also try to use a different port than 443 to keep KES from trying to scan traffic.
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noclavAuthor Commented:
Under settings tab i have Antivirus Protection, Scheduled Tasks, Advanced Settings. Under advanced i dont see a network option.
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MacleanSystem EngineerCommented:
My bad. mixed up endpoint security 10 with Pure 3. I work with both depending on customer.
For EPS10 try this solution article (From Kaseya on Kaspersky ironicaly :)
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noclavAuthor Commented:
thanks for the article but I saw that and that is for the servers. my issue is with the windows 7clients.
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MacleanSystem EngineerCommented:
Disabling network drivers should be the same for both OS

I would download the reg file, check where it tries to change something in registry for W7, and compare.
Backup current settings, and make the change to test.
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QlemoDeveloperCommented:
Objection: The question was specific about this combination of products. Recommending a totally different combi is no solution in general. Also we do not know of any of the other suggestions would work. So the question should be considered unresolved and deleted.
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noclavAuthor Commented:
I've requested that this question be deleted for the following reason:

This is a kaspersky issue that they are working on a patch to resolve this.
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QlemoDeveloperCommented:
Objection: In that case you should post that as a comment and then accept your own answer, so others having the same issue will know.
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