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Remote Control on Demand

Posted on 2016-11-02
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Last Modified: 2016-11-21
Hello.

The bookkeeper from a company that I support moved to Florida.  I need to make configuration changes to her desktop and load some data.  I've seen support companies use web based remote control.  I use Log Me In for the most part to manage my personal machines, but this is something that I don't want to set up on her machine permanently. I'd rather send her a link through email to temporarily give me access to her Windows computer.  

Can anyone recommend a remote control application that works in that manner?

Thanks in advance!

-Ted
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Question by:tedwill
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Lee W, MVP earned 125 total points (awarded by participants)
ID: 41870474
If you just need a single connection for commercial purposes, much as I hate to say it, you probably should look at LogMeIn or GoTo Assist.  If you're looking for remote control of a moderate amount of machines (8 or more) then I'd suggest a subscription to ScreenConnect - https://www.screenconnect.com/Pricing
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by:John Hurst
John Hurst earned 125 total points (awarded by participants)
ID: 41870518
For a modest one time expense, you can install Radmin Server (Famatech) on her machine, set up access for yourself, put Radmin viewer on your computer (free) and then you can log into her computer on demand (so long as it is ON).
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Assisted Solution

by:Jeremy Yip Ngow
Jeremy Yip Ngow earned 125 total points (awarded by participants)
ID: 41870613
I would also recommend Teamviewer, or even Webex.
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Assisted Solution

by:Fred Marshall
Fred Marshall earned 125 total points (awarded by participants)
ID: 41870661
I regularly use GoToAssist and it doesn't have to be left on the target machine.  In fact, the install can be set to remove itself when the session is over.
Teamviewer works too...
GoToMyPC works too...
etc.
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Expert Comment

by:John Hurst
ID: 41895648
Working solutions provided.
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