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outlook won't deliver emails

Posted on 2016-11-02
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Last Modified: 2016-11-03
I get this error:

From: System Administrator
Sent: Wednesday, November 02, 2016 9:57 AM
Cc: ****** <******@******.com>; ****** <******@******>
Subject: Undeliverable: ******
 
 
Your message did not reach some or all of the intended recipients.
 
      Subject:  RE: ******
      Sent:     11/2/2016 9:57 AM
 
The following recipient(s) cannot be reached:
 
      ****** on 11/2/2016 9:57 AM
            This message could not be sent. Try sending the message again later, or contact your network administrator. The client operation failed. Error is [0x8004010f-0x8004010f-0x000501].
 
      ****** on 11/2/2016 9:57 AM
            This message could not be sent. Try sending the message again later, or contact your network administrator. The client operation failed. Error is [0x8004010f-0x8004010f-0x000501].
 
      ****** on 11/2/2016 9:57 AM
            This message could not be sent. Try sending the message again later, or contact your network administrator. The client operation failed. Error is [0x8004010f-0x8004010f-0x000501].
 
     ****** on 11/2/2016 9:57 AM
            This message could not be sent. Try sending the message again later, or contact your network administrator. The client operation failed. Error is [0x8004010f-0x8004010f-0x000501].
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Question by:alonig1
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4 Comments
 

Expert Comment

by:Antonio02
ID: 41870740
Try downloading the Global Address List. We had several users experience this and the cause was stale GAL.
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LVL 1

Author Comment

by:alonig1
ID: 41870741
How do I download it?
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LVL 43

Accepted Solution

by:
Vasil Michev (MVP) earned 2000 total points
ID: 41870833
That's usually a network connectivity issue, simply try sending the message later. Switching to a different network or using OWA should help as well.
0
 

Expert Comment

by:Antonio02
ID: 41872618
To download GAL, Open Outlook, Send /Receive, from the drop down select, download Address Book.
Takes about 2 minutes. Hope this corrects your issue.
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