Link to home
Start Free TrialLog in
Avatar of K_Wilke
K_Wilke

asked on

Windows Photo Viewer on Windows 7 Pro

Hello all,
I have never seen this issue before so I would love some help on it.
We have an EMR that uses Windows Photo Viewer to view and print insurance cards, etc.
One of the PCs can access Windows Photo Viewer to see what she wants to print but when she selects the printer it shows what you want to print but before you ever get to click on the Print button, Windows Photo Viewer just vanishes.
I can print everything else to the printer with no problem.
I have uninstalled the printer, rebooted, installed the printer, rebooted and it does the same thing.
I then uninstalled Windows Live Essentials, rebooted, installed Windows Live Essentials, rebooted and it does the same thing.
Ran an sfc /scannow and it came back with no errors.
I have no idea how to fix Windows Photo Viewer.
And yes this is the only computer out of 25 that is having this issue.
Thanks,
Kelly W.
ASKER CERTIFIED SOLUTION
Avatar of nobus
nobus
Flag of Belgium image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of K_Wilke
K_Wilke

ASKER

That was the ticket.  Worked beautifully!  Thank you so very much.
tx for feedback - and enjoy