?
Solved

Windows Photo Viewer on Windows 7 Pro

Posted on 2016-11-02
3
Medium Priority
?
81 Views
Last Modified: 2016-11-04
Hello all,
I have never seen this issue before so I would love some help on it.
We have an EMR that uses Windows Photo Viewer to view and print insurance cards, etc.
One of the PCs can access Windows Photo Viewer to see what she wants to print but when she selects the printer it shows what you want to print but before you ever get to click on the Print button, Windows Photo Viewer just vanishes.
I can print everything else to the printer with no problem.
I have uninstalled the printer, rebooted, installed the printer, rebooted and it does the same thing.
I then uninstalled Windows Live Essentials, rebooted, installed Windows Live Essentials, rebooted and it does the same thing.
Ran an sfc /scannow and it came back with no errors.
I have no idea how to fix Windows Photo Viewer.
And yes this is the only computer out of 25 that is having this issue.
Thanks,
Kelly W.
0
Comment
Question by:K_Wilke
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 92

Accepted Solution

by:
nobus earned 2000 total points
ID: 41871640
if it is a recent problem, try a system restore to a date all was fine
0
 
LVL 6

Author Closing Comment

by:K_Wilke
ID: 41872725
That was the ticket.  Worked beautifully!  Thank you so very much.
0
 
LVL 92

Expert Comment

by:nobus
ID: 41873501
tx for feedback - and enjoy
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Employees depend heavily on their PCs, and new threats like ransomware make it even more critical to protect their important data.
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…
Suggested Courses
Course of the Month10 days, 23 hours left to enroll

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question