Solved

Windows 7 Pro is contacting sites in China, Ukraine, Poland and other Eastern Bloc countries.

Posted on 2016-11-02
9
38 Views
Last Modified: 2016-11-11
We have a few Windows 7 Pro laptops that are configured to auto-start the VMware Horizion client.

The Windows 7 Pro PC firewall is disabled, since the users do not access the OS.  They only have the option to connect to the VMware Horizon connection server for their Virtual Desktop, which is accessed over a Verizon VPN.

Recently we have noticed, on our domain firewall, that a few of these systems are attempting to connect to IP's in China, Poland, Ukraine and other Eastern Bloc countries.

Since there is no direct user activity on the Windows 7 Pro laptops and we are connecting to our Horizon View desktops through the VPN we would like to find a way to block all IP address except the local network and one External IP.

Any suggestions?
0
Comment
Question by:Ambonia
9 Comments
 
LVL 25

Assisted Solution

by:Dr. Klahn
Dr. Klahn earned 167 total points
ID: 41871144
I'd get rid of the virus or malware infestation that is causing this behavior instead, and then there will be no outgoing attempts.
0
 

Author Comment

by:Ambonia
ID: 41871177
Malware bytes did not detect any infection.  Should have mentioned that before.
0
 
LVL 25

Expert Comment

by:Dr. Klahn
ID: 41871185
imo, the only plausisble reason that a system would be trying to contact ex-USSR countries is if it is infected with something.  Try Spybot - S&D, and use some of the various online virus scanners.

The fact that a virus scanner and Malwarebytes do not find an infection does not mean that there is no infection.  Infection databases are never complete due to the Day Zero problem, among others.  There is also infective software now that runs in several pieces, all of which are innocent, until they amalgamate and then the total effect becomes hostile.
0
Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

 

Author Comment

by:Ambonia
ID: 41871205
The vehicles are currently out of the office.  I will run additional utilities and update.  Won't be till Thursday or Friday though.
0
 
LVL 30

Expert Comment

by:pgm554
ID: 41871257
Most virus scans are about 92% effective.
You need to run two or three to be sure.
0
 
LVL 79

Accepted Solution

by:
David Johnson, CD, MVP earned 167 total points
ID: 41871280
The Windows 7 Pro PC firewall is disabled, since the users do not access the OS.  They only have the option to connect to the VMware Horizon connection server for their Virtual Desktop, which is accessed over a Verizon VPN.
That is a very bad misconception since the users do access the OS the only difference is where their keyboard, mouse and display device are. The OS also connects to the internet.  Since you already know that something is connecting to an ip in another country you can see which IP is doing the connection concentrate your efforts on the machine that is doing the connection
0
 

Assisted Solution

by:Ambonia
Ambonia earned 0 total points
ID: 41871312
Thank you David,  We have identified two of the systems.  We cloned one of the devices from another laptop and are waiting to see if we are getting the rogue access.

This is an interesting setup in that we have Comcast, AT&T, and Verizon involved for our connections.

Going forward we would like to adjust the windows firewall to block everything but the connections we need.
0
 
LVL 14

Assisted Solution

by:Giovanni Heward
Giovanni Heward earned 166 total points
ID: 41871412
When you get the chance, I suggest you scan all running processes with VirusTotal, on each machine you've identified.  This service uses over 55 antivirus products simultaneously to determine if malware is present.  The process is easy when using Process Explorer.

You can also use TCPView to identify which processes are communicating to the foreign IP addresses.
0
 

Author Closing Comment

by:Ambonia
ID: 41883580
The clone of the system resolved the issue. However the suggestions given are correct procedures if cloning is not an option.
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

So many times I have seen the words written in a question "if only I could show you" or " I know how hard it is for you since you can't see it" in any zone. That has inspired me to write about this tool in windows 7 called "Problem Steps Recorder…
While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question