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vmware tools wont open on windows 2008 r2 server with vmcontrolpanel.cpl is not a valid win32 application error

Posted on 2016-11-02
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Last Modified: 2016-11-03
I have esxi 4.1.0 that is running 2 windows 2008 r2 64 bit terminal server VM's. When logged in as any user including the domain administrator and opening VMware tools from task bar - it gives the following error:

c:\program Files\VMware\VMware Tools\VMContolPanel.cpl is not a valid win32 application

not much on google about this - does anyone have any ideas?
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Question by:IT_Field_Technician
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11 Comments
 
LVL 99

Expert Comment

by:John Hurst
ID: 41871372
I suggest you reinstall the VMware Tools from the ESX VMware Menu. Either that or try reinstalling from the guest.
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Author Comment

by:IT_Field_Technician
ID: 41871381
Thanks John I have already tried:

uninstalling from the guest through add remove programs>uninstall

rebooted VM

Installed VMware tools via ESXI VMware menu

rebooted VM

Still get same error when trying to open VMware tools!
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Author Comment

by:IT_Field_Technician
ID: 41871386
I also see in esxi that under VMware tools: it said "OK" and when I click view all link it shows the vm ip v4 and v6 ip addresses with no problems so its seems to be properly installed but I cant access the VMware tools menu for some reason.

I read here:

https://communities.vmware.com/message/2149953

that at some point VMware discontinued the VMware menu in windows but im not sure if this is that case - anyone got any more info on this?
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LVL 99

Expert Comment

by:John Hurst
ID: 41871393
Perhaps first completely uninstall the Tools, restart the Server (at a convenient moment) and then install again.

Tools (in my experience) always install the correct version for the guest machine.
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LVL 124

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE^2) earned 2000 total points
ID: 41871407
that at some point VMware discontinued the VMware menu in windows but im not sure if this is that case - anyone got any more info on this?

that is correct, there is no longer any options to configure VMware Tools, and there has not been for a while.

This is VMware Tools for VMware vSphere.

What are you trying to configure ?
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LVL 99

Expert Comment

by:John Hurst
ID: 41871411
Even given your good counsel above, the Tools should not error out. That is why I suggested properly uninstalling and reinstalling.
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LVL 99

Expert Comment

by:John Hurst
ID: 41871417
@ IT_Field_Technician - I am looking at a proper installation of VMware Tools and they do not show up in Control Panel (they cannot be configured or run as Andrew pointed out).

Did you get the Tools originally from VMware or from a third party site.

I would definitely uninstall what you have and start again with the VMware site.
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LVL 124
ID: 41871698
Tools could be configured in the older versions.

Also VMware HCL does not have 2008 R2 listed for ESXi 4.1, could be they've just left it off, as it is listed for ESX 4.1.

It's old, outdated, and no longer supported, I would look at upgrading to a supported platform.
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Expert Comment

by:gheist
ID: 41872203
It is a good idea to disable all tray icons with sysinternals autoruns.
They use lots of CPU and serve no purpose over RDP
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Author Comment

by:IT_Field_Technician
ID: 41873316
Ok I am going to say that this is a non issue and does not need any more of an answer- thanks to everyone for your comments!
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Author Closing Comment

by:IT_Field_Technician
ID: 41873318
Thanks
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