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thin client display turns off every 10 mins

Posted on 2016-11-02
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Last Modified: 2016-11-16
Hi, I have an HP  HSTNC-014 thin client and the monitor turns off after 10 mins of being idle.  is there a way i can keep the monitor on.

I tried changing the power settings on the terminal server but the clients still turns off.

thanks.
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Question by:bongets
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Dr. Klahn earned 500 total points
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The power settings of the server do not affect the the thin client.

There are three places to look for this issue.

  1. The monitor itself may have an idle timer.  Check the user manual to see if this is the case.
  2. The thin client may have a BIOS setup option to turn off video after ten minutes.  Check the user manual or go through the BIOS setup screens to see if this is the case.
  3. Windows power saving is the most likely place.  Check the options for both the display (screen saver / idle shutoff) and power control, and it's likely that one of them will have a 10 minute limit.
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