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IBM laptop won't connect to my WiFi

I have work Lenovo laptop with Centrino Advanced N wireless adapter built in. It fails to connect to my netgear WNR1000v3 which is just setup for WPA2-Personal/AES. Every other laptop in the house connects no problem. Dell laptops, Toshipba - no problem. Wireless printers no problem. I tried running the auto troubleshooter and it could not figure things out. I tried to update the 2014 driver for the centrino but windows said it already had the latest. Getting stumped. Any further recommendations or methods to try for troubleshooting?
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amigan_99
Asked:
amigan_99
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2 Solutions
 
Sajid Shaik MSr. System AdminCommented:
did you tried the WEP encryption... ?
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amigan_99Network EngineerAuthor Commented:
It appears to not be an option. For the guest network.. None of these options has worked so far.

None      
WPA2-PSK [AES]
WPA-PSK [TKIP] + WPA2-PSK [AES]
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Sajid Shaik MSr. System AdminCommented:
enable this opton and try...WPA-PSK [TKIP] + WPA2-PSK [AES]..

if not works then update the wireless drivers .. from manufacurer site ...

all the best
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amigan_99Network EngineerAuthor Commented:
Although Windows said everything was up to date, I can see on the Intel site that are many newer drivers. I'm going to try manual install.

https://downloadcenter.intel.com/download/26344/Intel-PROSet-Wireless-Software-and-Drivers-for-Windows-7-?product=59471
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Sajid Shaik MSr. System AdminCommented:
nice
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amigan_99Network EngineerAuthor Commented:
Still no go. Hoping the wireless still works at work!
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masnrockCommented:
Is the firmware on the router up to date? There's also a chance of that being an issue. Did any of the laptops that work fine on the router have the same wireless card?
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amigan_99Network EngineerAuthor Commented:
Yes the firmware is up to date on the router. Good thought.

My worst fear was realized when I came in and having installed the Intel wireless tools my work wifi connections were pooched. After uninstalling and some monkeying I finally got that back. The adventure continues tonight!
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masnrockCommented:
What error are you getting trying to connect? Maybe you have a conflicting wireless profile? If so, delete the profile.

If not then another idea is trying to use WPA instead of WPA2 for testing purposes. Was there an option for WPA-PSK [TKIP]? What OS is the laptop using, Windows 7?
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amigan_99Network EngineerAuthor Commented:
I haven't had a chance to work on this. Adding some text to keep the issue open.
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masnrockCommented:
Any update?
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amigan_99Network EngineerAuthor Commented:
I had IT replace the laptop. So moving the HD into the new Thinkpad fixed the WiFi issue. But thank you for helping me think the problem through. It is much appreciated (especially being very busy in a new environment.)
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