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Setup One note change user login password to PC

Posted on 2016-11-03
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Last Modified: 2016-11-15
Has a user who said he setup one note with outlook and after he set it up, the windows login password was changed to the one note password he used. When he want to change the window login password back to the original password, it gives error
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Question by:grnow
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10 Comments
 
LVL 56

Expert Comment

by:McKnife
ID: 41871650
And you are sure he is on win7? We are not by chance talking about win8.x or win10 where we have a OneNote app built-in?
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Author Comment

by:grnow
ID: 41871659
attached the error message seen when wanting to change the password
error.jpeg
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LVL 56

Expert Comment

by:McKnife
ID: 41871666
The error message supports my assumption: this is not windows 7 (right??) but instead windows 8.x or 10 and you are dealing with a microsoft account that got setup in order to use an app (One Note App).
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Author Comment

by:grnow
ID: 41871668
Yes, should be as what you had assumed
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LVL 56

Expert Comment

by:McKnife
ID: 41871674
Ok, and is it ten or eight?
For eight: Charm Bar > Change PC Settings > Accounts > Disconnect Microsoft Account
For 10: open settings, click on "Accounts", then on “Sign in with a local account instead”
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Author Comment

by:grnow
ID: 41871921
It's a Windows 10 machine
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LVL 56

Assisted Solution

by:McKnife
McKnife earned 2000 total points
ID: 41871951
Ok, did you do as suggested, then?
->as that user, open settings, click on "Accounts", then on “Sign in with a local account instead”
This will remove that e-mail-sign-in option and return to what it was before.
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Accepted Solution

by:
grnow earned 0 total points
ID: 41882532
the user went to one note to change the password back to the windows login password and somehow it works again
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LVL 56

Expert Comment

by:McKnife
ID: 41882538
oNEnOTE WORKS WITH THE MICROSOFT ACCOUNT SO HE HAS CHANGED THE mICROSOFT PASSWORD TO MATCH HIS FORMER LOCAL PASSWORD (oops, Caps Lock ;-).
That's only normal and expected and if he feels alright with this situation, why not. if he wants to return to his former status, he'd need to follow my advice.
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Author Closing Comment

by:grnow
ID: 41887620
changing the one note login password resolve the issue
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