Solved

Outlook 2010/Exchange 2013 - Deleted items emptied - How to determine who and how?

Posted on 2016-11-03
7
41 Views
Last Modified: 2016-11-04
Several users have access to this mailbox. So far I've checked that no-one else has "clear deleted items on exit" set.

But still deleted items are being cleared. How can I track this? Worth turning on auditing?
0
Comment
Question by:paulfoel
  • 3
  • 3
7 Comments
 
LVL 2

Accepted Solution

by:
Mikhail Sartaev earned 250 total points
ID: 41871987
Only if you enable mailbox audit.
By default it does not enable.
http://exchangeserverpro.com/using-exchange-server-2013-mailbox-audit-logging/
0
 

Author Comment

by:paulfoel
ID: 41871997
Enabled now.
0
 
LVL 2

Expert Comment

by:Mikhail Sartaev
ID: 41872022
Check article in preview post
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Author Comment

by:paulfoel
ID: 41872225
So no way at all? User is moaning that their deleted items are getting emptied and also today items re-appeared in inbox - as if someone did "recover deleted items"

Apart from user error is this even possible? Corrupt profile or something?
0
 
LVL 2

Assisted Solution

by:Mikhail Sartaev
Mikhail Sartaev earned 250 total points
ID: 41872242
Did you enable audit for owner?
Post result of command:
Get-mailbox "yourmailbox" | fl *audit*
0
 

Author Comment

by:paulfoel
ID: 41872334
AuditEnabled     : True
AuditLogAgeLimit : 90.00:00:00
AuditAdmin       : {Update, Move, MoveToDeletedItems, SoftDelete, HardDelete, FolderBind, SendAs, SendOnBehalf, Create}
AuditDelegate    : {Update, Move, MoveToDeletedItems, SoftDelete, HardDelete, FolderBind, SendAs, SendOnBehalf, Create}
AuditOwner       : {Update, Move, MoveToDeletedItems, SoftDelete, HardDelete, Create}
0
 
LVL 10

Assisted Solution

by:Kevin k
Kevin k earned 250 total points
ID: 41873920
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Find out what you should include to make the best professional email signature for your organization.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question