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Capturing an image fails because access is denied

Posted on 2016-11-03
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Last Modified: 2016-11-09
Hello,

I have installed Windows Deployment Services on a 2012 R2 server, and have managed to add a Windows 10 boot image and install image from a Windows 10 installation disk.  However, when I try to create a capture image from the boot image, it fails because access is denied.  I am using a domain admin account, which has separately been added to the server's local administrators' group.  The domain admin account has full control over the RemoteInstall folder and subfolders created by WDS.

Can anyone help?
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Question by:vphul
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LVL 24

Expert Comment

by:yo_bee
ID: 41872040
What are you using to capture the image?

One thing you need to do is sysprep it prior to capturing?

Not 100% sure with just using WDS, but in SCCM world  when capturing a computer image the reference computer cannot be part of the domain and the local administrator account has to be a blank password.  This may be the case for you.
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Expert Comment

by:McKnife
ID: 41872072
Did you start the process elevated? (Right click - "run as administrator")? Being an admin alone is not elevating.
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Author Comment

by:vphul
ID: 41872251
Hello yo_bee,

I'm trying to create a capture boot image from an existing Windows 10 boot image, rather than capture an install image from a reference computer.
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Author Comment

by:vphul
ID: 41872269
Hello McKnife,

I have just started WDS "run as administrator", and once again the job has failed because access is denied.
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LVL 24

Expert Comment

by:yo_bee
ID: 41872394
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Author Comment

by:vphul
ID: 41872408
Hello yo_bee,

Yes I have looked at this blog and followed the steps in it.
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Accepted Solution

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vphul earned 0 total points
ID: 41873913
This matter has now been resolved.  I was using a Windows 10 DVD from Dell.  When I downloaded a Windows 10 iso from Microsoft the capture was successful.  Interestingly, creating a capture image from a Windows 8 DVD from Dell also worked!
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Expert Comment

by:yo_bee
ID: 41873921
You mentioned something about Boot.wim and now you mention a thick image from Dell.
These are two totally different WIM's  the Boot.wim gets you in a Windows PE that allows you to capture the thick images you want.  

You question lacked a lot a important information that would have helped with suggesting a solution.
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Author Closing Comment

by:vphul
ID: 41880268
No one else suggested using different media.
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