Solved

Force ESXi 6.0 to check / update status of Degraded Disk as presented by PERC

Posted on 2016-11-03
8
22 Views
Last Modified: 2016-11-23
Hello experts,

I have a Dell PowerEdge R530 running ESXi 6.0.0 Update 2 (Build 4192238).
It has 4 drives in a RAID10 on the PERC H730.
One drive went bad and of course the status switched to Degraded. I replaced the drive, the rebuild completed, and the DRAC now shows all 4 drives green and OK (not in rebuilding status, no predicted failures, all normal, etc), and the RAID10 itself is back to healthy (no longer showing degraded in the DRAC).
However, in ESXi it still shows as Degraded and I can't seem to find anything that will get it to go back to normal.
The array hasn't been in Degraded status (according to the DRAC itself) for well over 24 hours now.
I've tried rebooting the Host multiple times. I've even tried completely unplugging both PSU for about 10 minutes and doing a cold boot.

Is there some command you can enter in esxcli to force it to check/update the status of a disk that was previously reporting as degraded?

Screenshot of Degraded disk status in ESXi
0
Comment
Question by:EndTheFed
  • 5
  • 3
8 Comments
 
LVL 117

Expert Comment

by:Andrew Hancock (VMware vExpert / EE MVE)
Comment Utility
Restart vCenter Server service you are using the Dell OEM version of ESXi ?

Also reset the logs on the server. (at the Dell POST)
0
 

Author Comment

by:EndTheFed
Comment Utility
Thanks for the quick reply Andrew.
No vCenter, this is a standalone Host with Dell OEM version of ESXi.
I did clear the System Event Log (DRAC, Server, Logs, System Event Log, Clear Log)
However I noticed the SEL is separate from the Lifecycle Controller (LC) log.
When looking at the LC log the errors are still in there. I can't find a way to clear the LC log
0
 

Author Comment

by:EndTheFed
Comment Utility
Have you seen this issue before? Do you believe the problem is that the errors still exist (albeit in the past) in the Lifecycle Controller logs? I think I may have found how to clear them but you basically have to completely delete all config on the server and reset to factory defaults...
Let me know if you still think that's the route to go.

http://en.community.dell.com/support-forums/servers/f/177/t/19494982
0
 
LVL 117

Expert Comment

by:Andrew Hancock (VMware vExpert / EE MVE)
Comment Utility
I have seen this before, but usually if you reset the logs from Client, e.g. reset sensors, it works.

BUT only if you have the Dell OEM ESXi version.
0
How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

 

Author Comment

by:EndTheFed
Comment Utility
I did the full reset to factory defaults, cleared the lifecycle controller log and config, bios, system log, wiped all drives, deleted the raid from the perc, basically started over. Still showing as 'Normal, Degraded' in ESXi somehow, yet just as before PERC showing all green. At this point I'm thinking it may be a bug in the build I'm on.
0
 
LVL 117

Expert Comment

by:Andrew Hancock (VMware vExpert / EE MVE)
Comment Utility
Using the Dell OEM version ?
0
 

Accepted Solution

by:
EndTheFed earned 0 total points
Comment Utility
Yes, I had replied this is the Dell OEM version but I should have also mentioned that in the initial question.
I can now confirm this is an issue with this specific build from Dell.
This is not an issue when running: VMware-VMvisor-Installer-6.0.0.update02-3620759.x86_64-Dell_Customized-A02.iso
It does occur when running: VMware-VMvisor-Installer-6.0.0.update02-4192238.x86_64-Dell_Customized-A03.iso

Tested on two separate hosts to verify. Haven't witnessed any other bugs or issues with local storage other than the mis-reporting of being Degraded. Guess I'll just use DRAC to keep an eye on RAID status.

Thank you for your time Andrew
0
 

Author Closing Comment

by:EndTheFed
Comment Utility
able to confirm issue with this build of Dell customized version of ESXi
0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

One of the new features of a version 7.0 or later virtual machine, supported in VMware vSphere 4.1, 5.0 or the VMware vSphere Hypervisor ESXi 4.1, ESXi 5.0 often overlooked by VMware Administrators is the ability to add and connect USB devices conne…
Will try to explain how to use the VMware feature TAGs in the VMs and create Veeam Backup Jobs using TAGs. Since this article is too long, I will create second article for the Veeam tasks.
Teach the user how to use create log bundles for vCenter Server or ESXi hosts Open vSphere Web Client: Generate vCenter Server and ESXi host log bundle:  Open vCenter Server Appliance Web Management interface and generate log bundle: Open vCenter Se…
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now