GoDaddy Sucks! - Need email suggestions....
Posted on 2016-11-03
I am going to make a really long story really short. I have a customer being put on blacklists simply because their hosting account and email addresses are with GoDaddy. Called early last week and the tech told me it would all be resolved by changing the hosting plan to a Dedicated IP. He sold me an SSL Cert and said it would force the Dedicated IP. Three days ago I called them back to see if the Dedicated IP took effect and this time the tech said the first tech was wrong. I didn't need an SSL Cert to force the Dedicated IP that the dedicated IP is just an option and showed me where to click to get one. He did confirm that a Dedicated IP would fix the Blacklist problem. Called today to see if the Dedicated IP was in effect. After an hour on hold the tech said he can't figure it out and said he needed to kick me up to tier two. Tier to tech said he simple needed to click on "activate" to activate it. Then asked why I wanted a Dedicate IP. I told him that the two previous techs said it would alleviate the blacklist problem. He said both those two techs were wrong. A Dedicated IP won't help. This is typical of GoDaddy. Hours on hold and no one has a clue. All they do is bill your credit card and keep guessing. What a bunch of idiots!
Now... according to this tier two tech the only resolution is Office 365. I think that is bull. It is very obvios that all they are trying to do is increase their bottom line. They are essentially say POP3 accounts are dead in a business environment. Is this true or is GoDaddy full of s*it?