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Offline Files - CSC-Cache Issues

Posted on 2016-11-04
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Last Modified: 2016-11-19
I have a customer running Windows 7 Pro that wanted the ability to search files on the network drive so I enabled Offline Files.  The search worked for a few days, however now the end user is complaining that some files that she updated are missing data.   Files she know she made changes to.  I poked around and noticed the mapped drive where the Offline Files is located shows Offline File System: CSC-CACHE.  I have visited the Sync Center and it shows errors.  When I try to "fix" the sync error "Keep both files"  it generates a new error stating the files cannot be found.  I don't want to rebuild the offline files as I don't want to loose the newer files on her local computer.   Any suggestions?
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Question by:ptsolutionsinc
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4 Comments
 
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by:yo_bee
ID: 41877279
are the newer files in the Offline folder/
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ptsolutionsinc earned 0 total points
ID: 41887099
Here is what I did.  I copied the complete CSC-CACHE folder on to a different local folder.  I then disabled/enabled the offline files so it would recreate a new offline files sync.
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by:yo_bee
ID: 41887158
Did it work.
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Author Closing Comment

by:ptsolutionsinc
ID: 41894069
no advise was giving by other members and found a solution elsewhere.
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