Solved

Cannot update Windows 10

Posted on 2016-11-04
6
48 Views
Last Modified: 2016-11-10
We are using a MSI 1795 GE72 Apache Pro FTX 960M with a SSD drive running W10 Home, Version 1511, OS Build 10586.633, Core i7, 16GB RAM, 64 bit OS on a x64 Processor.

Box will not accpet updates. Frozen @ 10586.633.

Error code is 0xc1900107

What is I upgraded to Pro? Might that help?

Thank you.
0
Comment
6 Comments
 
LVL 35

Assisted Solution

by:Gary Patterson
Gary Patterson earned 125 total points
ID: 41874191
Try this first: Run Windows  troubleshooter

    Type Troubleshooting in search box and open it
    Click on View all
    Click on Windows Update
    Follow the troubleshooter instructions                                                  

If that doesn't do it, try this:  Reset Windows Update component.

1. Open a Command Prompt as Administrator
2. Stop update related services

net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc

Rename the software distribution folders.  

ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak

Restart services

net start bits
net start wuauserv
net start appidsvc
net start cryptsvc

Restart PC.
0
 
LVL 94

Assisted Solution

by:John Hurst
John Hurst earned 125 total points
ID: 41874199
It may be just as easy to repair Windows with the Media Creation Link. I have done this numerous times. You can keep everything.

Go to the Media Creation Link

https://www.microsoft.com/en-us/software-download/windows10

Click on Upgrade to Windows 10 (even if Windows 10 is running), click on the Download button, select Open (Run) but NOT Save. Allow the program to run. Allow drivers to update. Then select Keep Everything.
0
 
LVL 25

Assisted Solution

by:Lionel MM
Lionel MM earned 125 total points
ID: 41875326
I recommend you try Gary's approach -- if that does not work try this link https://support.microsoft.com/en-us/kb/971058
1
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 1

Assisted Solution

by:Deepak Prajapati
Deepak Prajapati earned 125 total points
ID: 41875390
Hi C.M. "Mike" Adams, EnCE, LCE, LPI to work around the issue check the below link.
Click here
Hope this helps :)
0
 

Accepted Solution

by:
C.M. "Mike" Adams, EnCE, LCE, LPI earned 0 total points
ID: 41875811
I want to thank everyone for the accurate and knowledgeable responses. You guys are like a posse  of experts riding to the rescue.

I have tried each and every suggestion twice. As far as I can ascertain the text and the sequences were spot on the OS reacted as it should. Just could not fix the problem. I am a digital forensics examiner and as such there have been a few 'weird' programs on this machine that could be causing the problem.

After trying all of your suggestions I gave up and attempted a refresh.   That also failed so I am off to MSI land. Depending on what happens there, the next step may be an external wipe and reinstall. However, I would not be surprised to see a new Samsung 500 GB SSD suddenly drop from an Amazon drone into our yard some day soon.

Miracles happen.

Thank you all once more.

Mike
0
 

Author Closing Comment

by:C.M. "Mike" Adams, EnCE, LCE, LPI
ID: 41881899
To give the others the points they deserve.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
How to record audio from input sources to your PC – connected devices, connected preamp to record vinyl discs, streaming media, that play through your audio card: Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 – both 32 bit & 64.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question