Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Cannot update Windows 10

Posted on 2016-11-04
6
Medium Priority
?
93 Views
Last Modified: 2016-11-10
We are using a MSI 1795 GE72 Apache Pro FTX 960M with a SSD drive running W10 Home, Version 1511, OS Build 10586.633, Core i7, 16GB RAM, 64 bit OS on a x64 Processor.

Box will not accpet updates. Frozen @ 10586.633.

Error code is 0xc1900107

What is I upgraded to Pro? Might that help?

Thank you.
0
Comment
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 35

Assisted Solution

by:Gary Patterson
Gary Patterson earned 500 total points
ID: 41874191
Try this first: Run Windows  troubleshooter

    Type Troubleshooting in search box and open it
    Click on View all
    Click on Windows Update
    Follow the troubleshooter instructions                                                  

If that doesn't do it, try this:  Reset Windows Update component.

1. Open a Command Prompt as Administrator
2. Stop update related services

net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc

Rename the software distribution folders.  

ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak

Restart services

net start bits
net start wuauserv
net start appidsvc
net start cryptsvc

Restart PC.
0
 
LVL 97

Assisted Solution

by:John Hurst
John Hurst earned 500 total points
ID: 41874199
It may be just as easy to repair Windows with the Media Creation Link. I have done this numerous times. You can keep everything.

Go to the Media Creation Link

https://www.microsoft.com/en-us/software-download/windows10

Click on Upgrade to Windows 10 (even if Windows 10 is running), click on the Download button, select Open (Run) but NOT Save. Allow the program to run. Allow drivers to update. Then select Keep Everything.
0
 
LVL 25

Assisted Solution

by:Lionel MM
Lionel MM earned 500 total points
ID: 41875326
I recommend you try Gary's approach -- if that does not work try this link https://support.microsoft.com/en-us/kb/971058
1
Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

 
LVL 1

Assisted Solution

by:Deepak Prajapati
Deepak Prajapati earned 500 total points
ID: 41875390
Hi C.M. "Mike" Adams, EnCE, LCE, LPI to work around the issue check the below link.
Click here
Hope this helps :)
0
 

Accepted Solution

by:
C.M. "Mike" Adams, EnCE, LCE, LPI earned 0 total points
ID: 41875811
I want to thank everyone for the accurate and knowledgeable responses. You guys are like a posse  of experts riding to the rescue.

I have tried each and every suggestion twice. As far as I can ascertain the text and the sequences were spot on the OS reacted as it should. Just could not fix the problem. I am a digital forensics examiner and as such there have been a few 'weird' programs on this machine that could be causing the problem.

After trying all of your suggestions I gave up and attempted a refresh.   That also failed so I am off to MSI land. Depending on what happens there, the next step may be an external wipe and reinstall. However, I would not be surprised to see a new Samsung 500 GB SSD suddenly drop from an Amazon drone into our yard some day soon.

Miracles happen.

Thank you all once more.

Mike
0
 

Author Closing Comment

by:C.M. "Mike" Adams, EnCE, LCE, LPI
ID: 41881899
To give the others the points they deserve.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to record audio from input sources to your PC – connected devices, connected preamp to record vinyl discs, streaming media, that play through your audio card: Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 – both 32 bit & 64.
Windows 10 came with  a lot of built in applications, Some organisations leave them there, some will control them using GPO's. This Article is useful for those who do not want to have any applications in their image (example:me).
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question