Exchange 2010 - Office 365 Exchange Online - Message History
Posted on 2016-11-04
Our HR department is asking me to get amass emails from anyone in our organization to an external email user address. The external user is an employee but was placed at a customer location and the customer provided their email account. We are being asked to provide all the emails that were sent to their person for a 1 year time period.
During this time period we migrated from Exchange 2010 on-prem to Office 365 Exchange Online (about 4 months ago). We still have out Exchange 2010 server and literally just powered on the server to prepare for looking at logs/emails.
Message Trace gives me all the emails that were sent to this person but our HR department wants the actual message contents, the email body, what was said in the email.
I have never been asked this question and other than message trace I am not sure what built-in Exchange 2010/Office 365 tools allow me to look at the email messages.
Looking for a solution to this issue for both Exchange 2010 and Office 365
thanks in advance