Solved

Use Cisco IP phone with Avaya IP office

Posted on 2016-11-04
3
186 Views
Last Modified: 2016-11-08
The office uses Avaya IP office v8 and avaya branded phones.  A manager walked in with a brand new Cisco SPA 525g ip phone and wants me to make it work from his home office.  I have cisco firewalls with anyconnect VPN, so getting the phone to find it's way to the office should be doable.  And we have the license for 3rd party devices. Anybody have some step by step on making the phone talk to the IP office box?
0
Comment
Question by:billherde
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 21

Accepted Solution

by:
CompProbSolv earned 500 total points
ID: 41875597
I don't know the specifics on this but have done something similar with a different phone and provider.

The key is to get into the phone and have it point at your phone controller.

This might help with the phone end:
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/csbpvga/ata/provisioning/guide/Provisioning.pdf
0
 
LVL 37

Expert Comment

by:ArneLovius
ID: 41878089
While it may be possible to get the Cisco phone to work, you may spend more time on it that an Avaya VPN phone (such as a 9620) would cost.

I have several clients that use Avaya 9620 phones for home workers, and people that work from home and the office. Using an Avaya phone means all of the expected features work  "out of the box".
0
 
LVL 3

Author Closing Comment

by:billherde
ID: 41879603
Got the local Avaya tech to stop by.  We were not able to get the auto provisioning to work, so we set it up with static addressing to the controller.  That got it working within the local network.

Next is the remote part.  My ASA had both IPsec and AnyConnect VPNs set up, but when I got a Cisco tech on the phone they said I needed to enable 'Easy VPN' as well. And well, she was right!
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Concerto Cloud Services, a provider of fully managed private, public and hybrid cloud solutions, announced today it was named to the 20 Coolest Cloud Infrastructure Vendors Of The 2017 Cloud  (http://www.concertocloud.com/about/in-the-news/2017/02/0…
WARNING:   If you follow the instructions here, you will wipe out your VTP and VLAN configurations.  Make sure you have backed up your switch!!! I recently had some issues with a few low-end Cisco routers (RV325) and I opened a case with Cisco TA…
As a trusted technology advisor to your customers you are likely getting the daily question of, ‘should I put this in the cloud?’ As customer demands for cloud services increases, companies will see a shift from traditional buying patterns to new…
Both in life and business – not all partnerships are created equal. Spend 30 short minutes with us to learn:   • Key questions to ask when considering a partnership to accelerate your business into the cloud • Pitfalls and mistakes other partners…
Suggested Courses
Course of the Month5 days, 19 hours left to enroll

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question