Solved

Use Cisco IP phone with Avaya IP office

Posted on 2016-11-04
3
25 Views
Last Modified: 2016-11-08
The office uses Avaya IP office v8 and avaya branded phones.  A manager walked in with a brand new Cisco SPA 525g ip phone and wants me to make it work from his home office.  I have cisco firewalls with anyconnect VPN, so getting the phone to find it's way to the office should be doable.  And we have the license for 3rd party devices. Anybody have some step by step on making the phone talk to the IP office box?
0
Comment
Question by:billherde
3 Comments
 
LVL 20

Accepted Solution

by:
CompProbSolv earned 500 total points
ID: 41875597
I don't know the specifics on this but have done something similar with a different phone and provider.

The key is to get into the phone and have it point at your phone controller.

This might help with the phone end:
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/csbpvga/ata/provisioning/guide/Provisioning.pdf
0
 
LVL 36

Expert Comment

by:ArneLovius
ID: 41878089
While it may be possible to get the Cisco phone to work, you may spend more time on it that an Avaya VPN phone (such as a 9620) would cost.

I have several clients that use Avaya 9620 phones for home workers, and people that work from home and the office. Using an Avaya phone means all of the expected features work  "out of the box".
0
 
LVL 3

Author Closing Comment

by:billherde
ID: 41879603
Got the local Avaya tech to stop by.  We were not able to get the auto provisioning to work, so we set it up with static addressing to the controller.  That got it working within the local network.

Next is the remote part.  My ASA had both IPsec and AnyConnect VPNs set up, but when I got a Cisco tech on the phone they said I needed to enable 'Easy VPN' as well. And well, she was right!
0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

How to configure Site to Site VPN on a Cisco ASA.     (version: 1.1 - updated August 6, 2009) Index          [Preface]   1.    [Introduction]   2.    [The situation]   3.    [Getting started]   4.    [Interesting traffic]   5.    [NAT0]   6.…
This article assumes you have at least one Cisco ASA or PIX configured with working internet and a non-dynamic, public, address on the outside interface. If you need instructions on how to enable your device for internet, or basic configuration info…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now