Bill Herde
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Use Cisco IP phone with Avaya IP office
The office uses Avaya IP office v8 and avaya branded phones. A manager walked in with a brand new Cisco SPA 525g ip phone and wants me to make it work from his home office. I have cisco firewalls with anyconnect VPN, so getting the phone to find it's way to the office should be doable. And we have the license for 3rd party devices. Anybody have some step by step on making the phone talk to the IP office box?
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Got the local Avaya tech to stop by. We were not able to get the auto provisioning to work, so we set it up with static addressing to the controller. That got it working within the local network.
Next is the remote part. My ASA had both IPsec and AnyConnect VPNs set up, but when I got a Cisco tech on the phone they said I needed to enable 'Easy VPN' as well. And well, she was right!
Next is the remote part. My ASA had both IPsec and AnyConnect VPNs set up, but when I got a Cisco tech on the phone they said I needed to enable 'Easy VPN' as well. And well, she was right!
I have several clients that use Avaya 9620 phones for home workers, and people that work from home and the office. Using an Avaya phone means all of the expected features work "out of the box".