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Move Apple account to different country

Posted on 2016-11-05
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Last Modified: 2016-11-28
HI,

My wife and I have moved from the UK to Canada. My wife has an Apple account in the UK with a lot of music and apps. Setting up a new account in  Canada will lose all this as far as i am aware.

How do i move her account from the UK to  Canada?

Thanks
Gareth
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Question by:gareth629
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7 Comments
 
LVL 80

Accepted Solution

by:
arnold earned 800 total points (awarded by participants)
ID: 41875756
Contact and check with apple. This will be your best option. It is best to get the answer from the horses mouth. They may have a mechanism to transfer purchased items. Did you use an email for the account that is no longer in your possession and that is the issue?
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LVL 98

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by:John Hurst
John Hurst earned 800 total points (awarded by participants)
ID: 41875768
I agree. You will have to transfer and re-home the account. Apple will likely want you to back up your phone to their Cloud, re-set it up again and then restore data and apps.
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LVL 98

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by:John Hurst
John Hurst earned 800 total points (awarded by participants)
ID: 41875769
By the way, I live in Canada and Apple Canada has set me up 3 times: new 4s, replace a drowned 4s and then recently a new SE. Nothing lost.
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LVL 80

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by:arnold
arnold earned 800 total points (awarded by participants)
ID: 41875837
The issue deals with potentially apple account using an email in the uk to which access/eu boundaries might be the concern
I.e. Licensing there ....... Check with Apple.
Loss of access to uK based email account.
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LVL 10

Assisted Solution

by:davidanders
davidanders earned 400 total points (awarded by participants)
ID: 41876273
It would seem an iPhone, iPad, or iPod country settings is simple to change.
https://www.google.com/search?q=Move+Apple+ID+account+to+different+country

Changing an Apple ID account can be more complex, depending on original and new country.

This is Apple's webpage dated Sep 2016
Change your iTunes Store country or region
https://support.apple.com/en-us/HT201389
Find out what to do if you can't change your country or region.
https://support.apple.com/en-us/HT204447
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Author Comment

by:gareth629
ID: 41881003
Thanks everyone, sorry for slow response it has been a heavy week.

I will take a look at the links and get back to you.
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LVL 98

Expert Comment

by:John Hurst
ID: 41903919
Question was answered
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