Move Apple account to different country


My wife and I have moved from the UK to Canada. My wife has an Apple account in the UK with a lot of music and apps. Setting up a new account in  Canada will lose all this as far as i am aware.

How do i move her account from the UK to  Canada?

Who is Participating?
arnoldConnect With a Mentor Commented:
Contact and check with apple. This will be your best option. It is best to get the answer from the horses mouth. They may have a mechanism to transfer purchased items. Did you use an email for the account that is no longer in your possession and that is the issue?
John HurstConnect With a Mentor Business Consultant (Owner)Commented:
I agree. You will have to transfer and re-home the account. Apple will likely want you to back up your phone to their Cloud, re-set it up again and then restore data and apps.
John HurstConnect With a Mentor Business Consultant (Owner)Commented:
By the way, I live in Canada and Apple Canada has set me up 3 times: new 4s, replace a drowned 4s and then recently a new SE. Nothing lost.
Get 10% Off Your First Squarespace Website

Ready to showcase your work, publish content or promote your business online? With Squarespace’s award-winning templates and 24/7 customer service, getting started is simple. Head to and use offer code ‘EXPERTS’ to get 10% off your first purchase.

arnoldConnect With a Mentor Commented:
The issue deals with potentially apple account using an email in the uk to which access/eu boundaries might be the concern
I.e. Licensing there ....... Check with Apple.
Loss of access to uK based email account.
David AndersConnect With a Mentor Technician Commented:
It would seem an iPhone, iPad, or iPod country settings is simple to change.

Changing an Apple ID account can be more complex, depending on original and new country.

This is Apple's webpage dated Sep 2016
Change your iTunes Store country or region
Find out what to do if you can't change your country or region.
gareth629Author Commented:
Thanks everyone, sorry for slow response it has been a heavy week.

I will take a look at the links and get back to you.
John HurstBusiness Consultant (Owner)Commented:
Question was answered
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.