Solved

Ping / Map Network Drive Issues

Posted on 2016-11-06
7
74 Views
Last Modified: 2016-11-06
Scenario

My Machine - Windows 10
Server - Server 2008 R2 (Test Box)

I can RDP into the server without issue but am unable to ping or map a network drive a created share. ICMP v4 has been configured under admin, I have even turned the firewall off but am still unable to ping or map.

Any help would be appreciated.

Thanks
0
Comment
Question by:John Davies
  • 3
  • 3
7 Comments
 
LVL 54

Expert Comment

by:McKnife
ID: 41876033
How do you turn off the firewall?
At the client or at the server?
By default, when the file server role is installed at the server, the required port (445) will be opened automatically.

Please tell me if any third party firewall software / securiity software with firewall components is installed at the server. Best would be to uninstall those for a test.
0
 

Author Comment

by:John Davies
ID: 41876035
Thanks for your comment.

I turned it off server side to test. now back on. As for any third party software, there isnt any. Just weird that I can RDP but cant ping or set a mapped network drive to a shared drive even though ICMP v4 is enabled.

Ta
0
 
LVL 54

Expert Comment

by:McKnife
ID: 41876037
Look, I had asked "how did you turn it off", because it matters. Stopping the service will not lead to expected results. Use the firewall GUI to turn it off. The check, if the service named "server" is still running at the server.
"Just weird that I can RDP but cant ping or set a mapped network drive" - these are totally different things and are independent, no, it is not weird.
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 
LVL 43

Expert Comment

by:Jackie Man
ID: 41876040
Can you check whether file services role is installed?

https://technet.microsoft.com/en-us/library/ff710432(v=ws.10).aspx

If yes, is Server 2008 R2 is a virtual  box?
0
 

Author Comment

by:John Davies
ID: 41876042
Server running fine, did disable at the GUI and turned back on, File services installed.

Thanks
0
 
LVL 54

Accepted Solution

by:
McKnife earned 500 total points
ID: 41876043
And the server service? If it is running, do another test at the client
1 open appwiz.cpL
2 go to windows features and install "telnet client"
3 open a command prompt and launch
telnet servername 445

What is the result? The screen should go black if successful.
0
 

Author Closing Comment

by:John Davies
ID: 41876062
Having to quit this but you deserve the points for your interaction. Thanks
0

Featured Post

Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Windows 10 introduced a new kind of product activation called Digital Entitlement, in addition to using the conventional product key activation. In this article I investigated the detail of such activation and provide some tips so you can understand…
Moving your enterprise fax infrastructure from in-house fax machines and servers to the cloud makes sense — from both an efficiency and productivity standpoint. But does migrating to a cloud fax solution mean you will no longer be able to send or re…
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question