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Rather than doing a factory reset, just download the newest Windows 10 iso from the m$ website, create a bootable USB stick using WinSetupFrom USB, or burn the iso to DVD, boot the PC from that and do a fresh Installation of Windows 10. If you get asked for the product key, just click on &quot;I don't have a key&quot;. The installation will continue, and once the OS is setup and you have an internet connection, it will automatically re-register with the m$ servers and be activated.<br />
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<a href="https://www.microsoft.com/software-download/windows10ISO?wa=wsignin1.0" rel="ugc">https://www.microsoft.com/software-download/windows10ISO?wa=wsignin1.0</a><br />
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<a href="http://www.winsetupfromusb.com/files/download-info/winsetupfromusb-1-7-exe/" rel="ugc">http://www.winsetupfromusb.com/files/download-info/winsetupfromusb-1-7-exe/</a>
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Rather than doing a factory reset, just download the newest Windows 10 iso from the m$ website, create a bootable USB stick using WinSetupFrom USB, or burn the iso to DVD, boot the PC from that and do a fresh Installation of Windows 10. If you get asked for the product key, just click on "I don't have a key". The installation will continue, and once the OS is setup and you have an internet connection, it will automatically re-register with the m$ servers and be activated.

https://www.microsoft.com/software-download/windows10ISO?wa=wsignin1.0 [https://www.microsoft.com/software-download/windows10ISO?wa=wsignin1.0]

http://www.winsetupfromusb.com/files/download-info/winsetupfromusb-1-7-exe/ [http://www.winsetupfromusb.com/files/download-info/winsetupfromusb-1-7-exe/]

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You just need to<b> reset</b> Windows 10 and <b>Keep my files</b> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br />
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<a href="https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options" rel="ugc">https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options</a>
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You just need to reset Windows 10 and Keep my files      

https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options [https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options]

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Worked like a charm. &nbsp;Thanks John
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You are very welcome and I was happy to help
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You are very welcome and I was happy to help

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Want to do factory reset and not loose the Win 10 upgrade I installed. &nbsp;It came with Win 7. &nbsp;How do I accomplish this if possible<br />
I am not overally tech savvy thus this membership
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Want to do factory reset and not loose the Win 10 upgrade I installed.  It came with Win 7.  How do I accomplish this if possible
I am not overally tech savvy thus this membership

Want to do factory reset and not loose the Win 10 upgrade I installed

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.