Join Director of Product Management Todd OBoyle on April 26th as he covers the key elements of a phishing protection program. Whether you’re an old hat at phishing education or considering starting a program -- we'll discuss critical components that should be in any program.
Solved
Wireless signal issues with my Sonicpoints (Sonicwall)
Posted on 2016-11-06
I have a Sonicwall TZ200W with two sonicpoints (APs) attached to it, however the signal continues to drop and devices get disconnected from the sonicpoints suddenly. The sonicpoints work for a while and then users report their devices are slow accessing the network, or they lost connection however they can reconnect and use the network.
I have two SSIDs broadcasting (one private and one public). I have a maximum of 35 devices connecting to the public network and unlimited to the private network.
I have 4 mobile devices using Windows embedded and also have three devices using Windows 8.1 connecting to the private network. These devices work for a few minutes and as users are scanning items on the shelves then the devices disconnect and we are having to reconnect constantly, however this issue is not consistent, there are days that everything goes very well and there are other days that we have more issues than others when using the wireless network.
Thank you in advance for any help with this issue.
I have two SSIDs broadcasting (one private and one public). I have a maximum of 35 devices connecting to the public network and unlimited to the private network.
I have 4 mobile devices using Windows embedded and also have three devices using Windows 8.1 connecting to the private network. These devices work for a few minutes and as users are scanning items on the shelves then the devices disconnect and we are having to reconnect constantly, however this issue is not consistent, there are days that everything goes very well and there are other days that we have more issues than others when using the wireless network.
Thank you in advance for any help with this issue.
3-
3
- +1
8 Comments
Just to ask the obvious - you have updated to the latest code release. I have two SonicWalls running without issue, however, I know they are fully updated.
The other areas to check are your license provisions and the overall processor demands on the SonicWall. I assume the SonicWall is acting as your DHCP server - do you have sufficient address space - is there potential for duplicate IP addresses?
Look at the logs and they should give you a good idea as to where your problem lies.
The other areas to check are your license provisions and the overall processor demands on the SonicWall. I assume the SonicWall is acting as your DHCP server - do you have sufficient address space - is there potential for duplicate IP addresses?
Look at the logs and they should give you a good idea as to where your problem lies.
Thank you!
The private and the public SSIDs are on different subnets than the rest of the network and I don't know if this will cause the DHCP to run out of IPs.
I am not sure if there are other settings that might affect the clients connection to the wireless, i.e intrusion prevention, or other?
The private and the public SSIDs are on different subnets than the rest of the network and I don't know if this will cause the DHCP to run out of IPs.
I am not sure if there are other settings that might affect the clients connection to the wireless, i.e intrusion prevention, or other?
I had a similar issue - had to adjust channels as i had a neighbor battling for channel space.
Look for competing AP's in your vicinity.
You can block these AP's in sonicwall
Look for competing AP's in your vicinity.
You can block these AP's in sonicwall
Active today
Have you scanned for other networks in the area? If you need a suggestion on apps that you can use for this, many exist, I just happen to use Wifi Explorer on my Android phone. Chances are you have interference issues.
I'm not sure what type of area the office is located in, but if you are in an area like the downtown of a city, I would recommend that you look into Sonicpoints that support 5 GHz (hopefully you also devices that support 5 GHz). You may also find that you have to adjust the transmit power on each Sonicpoint to get an optimal result.
I'm not sure what type of area the office is located in, but if you are in an area like the downtown of a city, I would recommend that you look into Sonicpoints that support 5 GHz (hopefully you also devices that support 5 GHz). You may also find that you have to adjust the transmit power on each Sonicpoint to get an optimal result.
Yes, I can see that the sonicpoints are scanning about 5 more APs round our buildings. How can I stop the sonicpoints to scan for these APs, or is there a way we can block them completely from appearing?
Thanks,
Thanks,
Active today
Here's an article to help you with rogue AP detection
https://support.software.d
https://support.software.d
I am still looking at this and haven't had a chance to look at the suggested solution. I will be posting soon the results.
Thanks,
Thanks,
Featured Post
Leading analyst firm, KuppingerCole reviews AlgoSec's Security Policy Management Solution, and the security challenges faced by companies today in their Executive View report.
Question has a verified solution.
Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.
Have a better answer? Share it in a comment.
Join & Write a Comment Already a member? Login.
If you try to migrate from Elastix to Issabel, you will face a lot of issues. These problems are inevitable but fortunately, you can fix them. In the guide below, I will explain how I performed the migration while keeping all data and successfully t…
Are you wondering how to check data usages on your T-Mobile? Here are the quick ways to check data usages or balance on T-Mobile.
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …
When cloud platforms entered the scene, users and companies jumped on board to take advantage of the many benefits, like the ability to work and connect with company information from various locations. What many didn't foresee was the increased risk…
Suggested Courses
Course of the Month11 days, 1 hour left to enroll
607 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.