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Visual Studio 2013 starts from command prompt but not when clicking on it

At work, I have Windows 8.1. Another team mate has the same and we're both getting this error

 I click on Visual Studio 2013 and I get this
   "Microsoft Visual Studio 2013 has stopped working. A problem caused the program to stop working correctly. Please close the progrm"

We have a workaround --> we click "Debug Program", a box pops up and on top, it has "An unhandled Microsoft .Net Framework exception ocurred in devenv.exe". From the list of possible debuggers we choose "New Instance of Microsoft Visual Studio 2013". Click Continue and that's how we can open the solution.

What I did:

1. I started VS command prompt and ran devenv and looked at the log. This was last week and I saw this error
   The CTM file is out of date and should be deleted and rebuilt but the file c:\programdata\microsoft\visualstudio\12.0\1033\devenv.ctm could not be deleted I don't see that file in the folder (I'm checking it now)

 I don't know how I ran it for errors to get logged in ActivityLog.XML. I want to do it again but don't remember the command.

2. I had our support "repair" VS and we still get the error

3. If I go to command prompt and type devenv...VS starts without any errors

4. I did devenv /resetsettings but that didn't work either. Still the same error

5. I thought there might be GitExtensions but I don't see any (came across a post that talked about that)

6. Followed this and deleted and renamed a folder but still didn't work Solution

My manager says it's because of Windows 8.1. Others on the team have Windows 7.

Is our only solution to reinstall?
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Dustin Saunders
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Thanks. I think that's what's needed.