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exchange, outlook

Posted on 2016-11-07
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Last Modified: 2016-11-07
A user deleted notes from a contact in outlook.    is that recoverable?
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Question by:pramod1
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9 Comments
 
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Scott C earned 500 total points
ID: 41877243
Only if the notes were included in a backup.  If the mailbox is backed up at the "brick" level it should be easy, otherwise you'd have to do a whole server recovery just for these notes.

They aren't kept in "deleted items".

Unless this is VERY mission critical and this isn't your CEO, I'd advise them to be more careful in the future.
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Author Comment

by:pramod1
ID: 41877250
it cannot be in recover deleted items?
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LVL 31

Expert Comment

by:Scott C
ID: 41877256
No, technically it isn't a "deleted item" such as an email or an contact would be.
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Author Comment

by:pramod1
ID: 41877266
so only restore from back up can be used
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Author Comment

by:pramod1
ID: 41877269
he has the contacts but notes are gone
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LVL 31

Expert Comment

by:Scott C
ID: 41877275
Yes.  I just tested and confirmed what I posted.

And that is your only shot at it.  The contact would have to be restored and the associated notes along with it.
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LVL 31

Expert Comment

by:Scott C
ID: 41877280
I understand...and that is the issue.  The contact is an "item", the notes are not.  When notes are deleted you must hit "save" to confirm those changes.
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Author Comment

by:pramod1
ID: 41877286
if he didn't confirm save then it wont be deleted?
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LVL 31

Expert Comment

by:Scott C
ID: 41877441
Correct, but if the notes are gone then he did no matter what he says.
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