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Our Spanish store's provider uses the EPOA protocol? What is that and how does one configure it in a Draytek 2830 router?

Posted on 2016-11-07
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Last Modified: 2016-11-07
hi guys,

We have a store in Spain who no longer can access the internet. But we have had to resolve things remotely by configuring things and sending a new router every time, to no avail. Basically, the line is fine but it looks like our configuration is wrong for some reason.

Anyway, the provider tells me that they don't use PPPoA/PPPoE but they use the protocol EPOA?! So I'm assuming that something in the MPoA section of the router needs to be configured and rather than username/password, we have to put in the IP address, subnet mask and default gateway. But like I said, we have tried and can't get connectivity.

Do I have to select some sort of checkbox? Bridged mode?

Thanks for helping
Yashy
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Question by:Yashy
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4 Comments
 
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Expert Comment

by:masnrock
ID: 41877320
What provider, and do you have the exact details that they mentioned?
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by:Yashy
ID: 41877325
The provider is Telefonica/Moviestar. Yes, the exact details are:

Protocol: EpoA (which could be IpoA or MpoA in our English?)
VPI: 8
VCI: 32
IP Address: external IP
subnet mask: 255.255.255.0
Gateway: external default gateway

That's it. No usernames/passwords etc as far as I found out.
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masnrock earned 2000 total points
ID: 41877354
Based on what you're telling me, it sounds it should be IPoA, which shows up on the Draytek as "1483 Routed IP VC-Mux (IPoA)"

Here's a link to your Draytek's manual: www.draytek.com/ftp/Vigor2830/Manual/UG-Vigor2830-V1.01.pdf
You'll want to look at pages 19-21 to see what I'm referring to.
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Author Comment

by:Yashy
ID: 41877496
Thank you Masnrock. I'll take a look and make changes.
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