Mac OS client and windows client file sharing issue

So I have a client who has a mac pro destop(cylinder shaped)  that they have a external storage array connected to via thunderbolt cable.  Filesharing is turned on and folders have been setup for being able to access files.  The issue I am having is that when a windows device creates and saves a new file to the shared directory on the mac, if the file is opened on the mac system for example an excel file, I get a permissions prompt issue on the mac.

I have tried to add admin permissions on the mac to the shared folder on mac for pc and still does not work when a new file is created.  Also the primary user id on the mac is setup to login via icloud user info.  Could that be what is causing the issue?

I can adjust file permission on folder to fix issue, but any new documents created has the same file permission issue...

Windows 7 amd windows 10 clients, and mac has el capitain os.
resinateAsked:
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Joshua HopkinsConnect With a Mentor PresidentCommented:
We have seen this issue.  It seems to a fault of some kind in AFP.  Make sure that AFP is turned off and you are only using SMB to share the files.
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