Solved

How to download files/folders from Office 365 SharePoint?

Posted on 2016-11-07
2
111 Views
Last Modified: 2016-11-15
I am very new to SharePoint and am attempting to download a folder of contents so that I can work with the material offline.

I have been reading and trying various methods, such as attempting to map a network drive to the corresponding folder.

I have read a few references to enabling Explorer view through a ribbon menu. However, I do not see a ribbon, nor do I see how to enable it.

The traditional view of the site is this URL:
https://mycompany.sharepoint.com/sites/sharepoint/Support/Technology%20Resources/IT%20Docs/Forms/AllItems.aspx

I read that part of the drive mapping process requires formatting the URL appropriately:
https://mycompany.sharepoint.com/sites/sharepoint/Support/Technology%20Resources/

When attempting to map it as a network drive, it errors out:

The mapped network drive could not be created because the following error has occurred:

Access Denied. Before opening files in this location,  you must first add the web site to your trusted sites list, browse to the web site, and select the option to login automatically.

I have confirmed that the site resides in my Trusted Sites list. I don't know where to navigate in order to select the option to login automatically.

Any assistance to achieving my objective of being able to download the content would be greatly appreciated.
0
Comment
Question by:djhath
2 Comments
 
LVL 17

Expert Comment

by:Walter Curtis
ID: 41877678
Make sure you are using MS Internet Explorer. This will not work with Chrome or Firefox.
1
 
LVL 11

Accepted Solution

by:
Kevin k earned 500 total points
ID: 41878146
Open IE -> Go to ‘Internet Options’
Select ‘Security’ tab -> Select ‘Internet’ Zone.
UnCheck the box for ‘Enable Protected Mode’

Get in detailed here: https://blogs.technet.microsoft.com/sharepoint_made_easy/2013/03/20/map-network-drive-webdav-with-sharepoint-online-o365/

Also, Microsoft have a general purpose troubleshooting guide for mapping network drives to SharePoint Online here: http://support.microsoft.com/en-us/kb/2616712

Hope this helps!
1

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to prepare an HTML email signature template file containing dynamic placeholders for users' Azure AD data. Furthermore, it explains how to use this file to remotely set up a department-wide email signature policy in Office …
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
This is Part 3 in a 3-part series on Experts Exchange to discuss error handling in VBA code written for Excel. Part 1 of this series discussed basic error handling code using VBA. http://www.experts-exchange.com/videos/1478/Excel-Error-Handlin…
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question