Solved

Adobe Reader Viewing Issue

Posted on 2016-11-08
1
80 Views
Last Modified: 2016-11-20
I have a RDP server(windows 2012) that has Adobe reader DC installed on it. When some users open pdf files what is viewed is a lot of jumbled words and a lot of @ symbols. I upgraded to the latest version. I believe a hot fix is required. See the attachment. If I copy the data into a word document it is perfect and the way it should read.Any ideas
Capture.PNG
0
Comment
Question by:James Danahay
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 30

Accepted Solution

by:
captain earned 500 total points
ID: 41882325
I am not really a RDP expert but this would on desktop look as a font issue. That PDF appears to rely on system fonts which if not present renders them illegible. So it may be a font encoding issue or simply the need to embed the fonts in the PDF.

hth
capt.
0

Featured Post

[Webinar] Code, Load, and Grow

Managing multiple websites, servers, applications, and security on a daily basis? Join us for a webinar on May 25th to learn how to simplify administration and management of virtual hosts for IT admins, create a secure environment, and deploy code more effectively and frequently.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

*Adobe Acrobat 9 was used for this article.  Particular steps may vary depending on software versions. Adobe Acrobat has many, many variables that my be utilized to customize your forms for clarity and ease of use. The Form Editing Tool will be y…
The Adobe PDF proprietary file format is recognized as secure and formulated. But these PDF files are also prone to corruption and any external threat like virus attacks, improper storage can hit PDF file integrity.This type of damages can make cruc…
In this fifth video of the Xpdf series, we discuss and demonstrate the PDFdetach utility, which is able to list and, more importantly, extract attachments that are embedded in PDF files. It does this via a command line interface, making it suitable …
We often encounter PDF files that are pure images, that is, they do not have text characters, but instead contain only raster graphics. The most common causes of this are document scanning software and faxing software/services that create image-only…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question