Solved

Adobe Reader Viewing Issue

Posted on 2016-11-08
1
87 Views
Last Modified: 2016-11-20
I have a RDP server(windows 2012) that has Adobe reader DC installed on it. When some users open pdf files what is viewed is a lot of jumbled words and a lot of @ symbols. I upgraded to the latest version. I believe a hot fix is required. See the attachment. If I copy the data into a word document it is perfect and the way it should read.Any ideas
Capture.PNG
0
Comment
Question by:James Danahay
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 31

Accepted Solution

by:
captain earned 500 total points
ID: 41882325
I am not really a RDP expert but this would on desktop look as a font issue. That PDF appears to rely on system fonts which if not present renders them illegible. So it may be a font encoding issue or simply the need to embed the fonts in the PDF.

hth
capt.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Can Be Caused By Disabled Services I have encountered a problem viewing PDF files using Adobe Acrobat Reader.  For the longest time, PDFs might launch or might not.  Sometimes they took about 15 minutes to appear after launching them. After som…
Update 21-May-2015: I temporarily removed the source code to make major changes to the program. Regards, Joe INTRODUCTION This article presents a solution to a question (http://www.experts-exchange.com/Programming/Installation/Q_28396542.html)…
In this third video of the Xpdf series, we discuss and demonstrate the PDFtoText utility, which converts PDF files into plain text files. Download and install the software.: You may have already downloaded and installed the Xpdf tools while watching…
Sometimes we receive PDF files that are in the wrong orientation. They may be sideways or even upside down. This most commonly happens with scanned or faxed documents. It is possible to rotate the view of these PDFs with the free Adobe Reader produc…

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question