?
Solved

one station on the LAN appears with 10 mbps speed

Posted on 2016-11-08
3
Medium Priority
?
101 Views
Last Modified: 2016-11-09
Hello Experts,
One of our customers LAN has station working with network cards 1Gbps
all of a sudden one of the stations is running with 10Mbps
this is a remote location and the hardware techs are not available...
So what would be the next logical steps to remotely fix this ?
Regards!
0
Comment
Question by:rguillermo
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 36

Accepted Solution

by:
Kimputer earned 1000 total points
ID: 41878750
Usually there's a good reason it's 10mbps (some bad cabling or other interference caused the link to be negotiated to a stable 10mbps).
For the off chance that it isn't a wiring or network switch problem, you can remote into it, and in the device manager, network card, advanced tab / Speed & Duplex, set  from auto to 1gbps duplex.
Then reboot. If the network doesn't come up anymore  (and hence you can't remote into it anymore), you're toast and you have to head out to the location (something was wrong indeed with the wiring or network switch). If it does work, and you test the bandwidth (by copying files over the network) and it reaches peak performance, leave it like this.
0
 
LVL 70

Assisted Solution

by:garycase
garycase earned 1000 total points
ID: 41878958
Reverting to 10Mb almost always means you have a bad wire pair or a connection issue.    Have the user unplug the Ethernet cable and plug it back in ... be sure he does this for ALL cables involved in that particular workstation's connection [i.e. PC to switch; switch to router; etc. if it's not just a straight run ... there might even be a PC to UPS connection if there's a UPS involved].
0
 

Author Closing Comment

by:rguillermo
ID: 41880474
Thank you Experts!
Problem solved
0

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article shows how to use a free utility called 'Parkdale' to easily test the performance and benchmark any Hard Drive(s) installed in your computer. We also look at RAM Disks and their speed comparisons.
This month, Experts Exchange’s free Course of the Month is focused on CompTIA IT Fundamentals.
Michael from AdRem Software outlines event notifications and Automatic Corrective Actions in network monitoring. Automatic Corrective Actions are scripts, which can automatically run upon discovery of a certain undesirable condition in your network.…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question