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WiFi Blackspot within home network

Posted on 2016-11-08
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Last Modified: 2016-11-22
After getting answers from the following question:

https://www.experts-exchange.com/questions/28971884/Home-network-setup.html

I have been able to reconfigure my old BT Home Hub 4 as a Wireless Access Point and I have also purchased a WiFi extender. On the home layout diagram (attached to previous question) the HH4 is in the back room downstairs and the WiFi extender is in the back room upstairs. The primary purpose of the WiFi extender is to provide a wired connection to the PVR in our bedroom; mainly for firmware updates but also hoping to be able to read the contents of the PVR drive over the network but that will be the topic of another question.

However, the purpose of this question is because since doing this setup one of the family is now complaining that there are occasions when he gets no WiFi signal to his games console (X Box One) in his bedroom whereas he did before.

In his room he should be in range of all three sources of WiFi, in order of proximity:
1) WiFi Extender - configured to same SSID as Hub 5
2) HH4 - SSID Hub4
3) HH5 - SSID Hub5

Is it possible that he is getting too much WiFi signal? He isn't dropping connection which would suggest he is hopping between devices, he just can't see them when scanning for WiFi signal.

Would this be a network issue or an issue with his console? I suspect it is the console but wanted to rule out any network issues that may have been caused.

Any suggestions???

Thanks
Rob H
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Question by:Rob Henson
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masnrock earned 500 total points
ID: 41878787
Too much signal is a good possibility, where the Xbox is constantly changing between all of the APs. You may need to do things like play with transmit power and channels on each of the units. You'll have to keep surveying how the signal is until it's ideal for you. How far is the console from the Hubs and extender?

I had to reread the old question, which reminded me about why you didn't have more hardwired connections in the house. However, maybe the topic of MoCA can enter the discussion assuming that there are coax outlets near the consoles?
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by:Rob Henson
ID: 41878953
The only coax outlets that we have are for TV signal, is that a US definition for something? I have heard of power circuits being used for data transmission. I assume you mean this.

Unfortunately, our house (in the middle of our street) is not abundant with power outlets and I have heard that the use of power adapters with extension leads doesn't always work.

I could replicate the TV cable routing with ethernet cabling. Although this would be physically fairly simple to achieve,  all of the bedrooms have a TV cable but they were installed post build and are above surface and just clipped to the wall along wall/ceiling joints or door-frames or in corners where they are not noticeable. Adding an ethernet cable to that routing would make them more visible. In addition the source of the TV signal, physical antenna, is in the attic above the bedrooms but the source of the ethernet is downstairs so would need routing to get it upstairs first. I would also then need a simple switch in each room so that multiple devices can be plugged in at the same time; a 4 port device for each room would start to make it more costly and to make it more aesthetic I would need lengths of trunking; the prettier (less industrial looking) varieties would be ideal but are costly.
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by:masnrock
ID: 41879001
So the idea with MoCA (Multimedia over Coax) is that while it uses cable TV wiring for transport, it uses a different signal frequency than TV does, allowing both both data and TV at the same time. It's similar in concept to the products using power circuits that you're more familiar with. But really, either one should work for you. Somehow, it looks like even finding MoCA-compliant products (based on a quick search) might not even be worth it price wise. However, the power based ones would be.

Only because I brought up the MoCA topic, I'll send a link to what I found in Europe, but it appears that the equipment might not be very common. So that takes away my original thought process.

https://www.teleste.com/broadband-network/products/data-over-coax/eoc03-eoc04
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by:Rob Henson
ID: 41882229
So if it is the overindulgence of WiFi in that area of the house, how do I overcome it?
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Expert Comment

by:masnrock
ID: 41882347
If you look on each of your Hubs, there should be a wireless setting for transmit power. Lower the power of each one until the coverage is more idea. You're going to have to tinker around quite a bit with each one, because it will be affecting the coverage range.

Another option might be to change the location of your Hubs. Maybe it would be possible to get rid of the repeater with some shifts.
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by:Rob Henson
ID: 41885991
OK I will try to adjust the settings. I need the repeater as it also has an ethernet output which I can use for the PVR in our room which does not have WiFi capability.

Thanks
Rob
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Author Closing Comment

by:Rob Henson
ID: 41897200
Overload or confusion of signal seems to have been the problem. The Extender unit had the same SSID as the main hub and the problem area was roughly central between the two devices. Changing the SSID of the extender has solved the problem.

I guess the devices when in that central zone were getting confused by the fact that they could see two devices with the same SSID.

Thanks for your help.
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