[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

Windows 7 Backup and Restore Fails with Error 80042302

Posted on 2016-11-08
4
Medium Priority
?
48 Views
Last Modified: 2016-11-14
When I open Backup and Restore in Windows 7 then attempt to manage backups or create a system image I get the following error: A volume shadow copy service component encountered and unexpected error. Check the Application event log for more information. (0x80042303). I've verified the Volume Shadow Copy service is started.

Application event log shows these errors:
Volume Shadow Copy Service error: Unexpected error calling routine GetProviderMgmtInterface.  hr = 0x8004230f, The shadow copy provider had an unexpected error while trying to process the specified operation.

Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} [0x80070422, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.]

Volume Shadow Copy Service information: The COM Server with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} and name SW_PROV cannot be started. [0x80070422, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.]
0
Comment
Question by:ei00004
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 44

Expert Comment

by:Davis McCarn
ID: 41880381
Read this for how to make sure the dependent services are operating and to fix the DCOM error:
https://www.veritas.com/support/en_US/article.TECH140909

If that doesn't fix it, run MSCONFIG and make sure it is set to normal startup.  If that doesn't do it, run SFC /SCANNOW to fix system file corruptions.
1
 

Accepted Solution

by:
ei00004 earned 0 total points
ID: 41880516
The "Microsoft Software Shadow Copy Provider" was disabled. Enabling it and setting it to Manual resolved my issue.
0
 

Assisted Solution

by:ei00004
ei00004 earned 0 total points
ID: 41880523
The Comment by Davis McCarn would have also resolved the issue.
0
 

Author Closing Comment

by:ei00004
ID: 41886062
I goggled what would cause the error "The COM Server with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} and name SW_PROV cannot be started" and found the answer.
0

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
Suggested Courses

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question