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Network security questions for change control requests...

Posted on 2016-11-08
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Last Modified: 2016-11-14
I am putting together a list of default questions that users need to fill out to request a change to our security systems.  Here is what I have so far...

1. Is there a project associated with this change? If so, what is the project identification information?

2. What is the expected business impact of the change?

3. Provide an explanation of the requested change (what is the business case/goal for this change?):

4. Can you provide information regarding the sources/destinations requested in the change (noted below):
      Source:
      IP Address - FQDN - Type of server
      Example:
            192.168.1.100 - windows001.example.com - Microsoft Web Server
      Destination:
      IP Address - FQDN - Type of server
      Example:
            172.16.1.100 - windows095.example.com - Microsoft SQL Server

5. Can you provide an explanation for each port/port range requested in the change.  Also, please       specify if the port is either TCP or UDP.
      Ports:
      TCP/UDP - Port # - Reason needed for port
      Example:
            TCP - 1433 - This port is required to allow the DMZ server connect to the MSSQL database instance on the internal server.

6. What is the timetable for this change?
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Question by:Michael Kowalski
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Accepted Solution

by:
eeRoot earned 2000 total points
ID: 41882196
A few other things to ask:

1) Has the change been tested on a test system?

2) Is there any expected down time for the change window?  If so, what systems will be impacted and who needs to be notified?

3) Is there a rollback plan in case the change is unsuccessful?

4) Who is the owner of the systems be impacted and do they approve the change?
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Author Closing Comment

by:Michael Kowalski
ID: 41886260
Thank you for your input.  This is very useful.
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