philsimmons
asked on
Network Connection
I have two different Lenovo laptops, both running Windows 10 (and approximately the same age). When I plugged in the newer one it recognizes our wireless network, but can't connect - or, when it does connect for a short time, it doesn't have internet access. I am running a cable company modem with a Linksys router, and all of the other devices register a strong signal in the same location (including the computer on which I'm writing this question). Please help.
Thanks,
Phil
Thanks,
Phil
ASKER CERTIFIED SOLUTION
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ASKER
MORE ON THE QUESTION: In trying to troubleshoot I got a message that Windows cannot connect to the "hidden" network. I don't know what a "hidden network" is, or why I'm only having problems with this single device (our other laptop, TV, phones, pads, etc. don't have this problem). I brought the laptop to right next to the router, and it shows a very strong signal for the network, but can't connect.
Thanks,
Phil
Thanks,
Phil
ASKER
William & David,
Thank you for your prompt reply. I definitely used the correct password. I don't know how to update my wi-fi drivers or how to run ipconfig/all. Please advise. Thanks.
Thank you for your prompt reply. I definitely used the correct password. I don't know how to update my wi-fi drivers or how to run ipconfig/all. Please advise. Thanks.
ASKER
And how do I check to see if I have a static IP address?
Also make sure your Antirivus or Firewall software isn't blocking it.