outlook, calendar

I am having outlook 2013 and when ONE PERSON outside my organization is sending me meeting invite It comes through just as text and not calendar invite. all internal calendar invite is working ok

 I see one add in missing -open protocol connector for outlook missing. is that can be an issue

 Set-mailboxcalendarsettingsusername -ProcessExternalMeetingMessages $true, I ran this it didn't work

I see the same calendar invite through OWA but not through outlook
pramod1Asked:
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Richard DanekeConnect With a Mentor TrainerCommented:
It could be the format of the message.   Ask the person sending the message to ensure it is in HTML format or plain text.

When creating a message, you have three options in the ribbon for message format.  When a message goes outside the organization in rich text format, it is converted to MIME format and could be causing this problem.
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Jackie ManCommented:
Have you tried to repair Outlook 2013?

OR

Uninstall and reinstall Outlook 2013?
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pramod1Author Commented:
the same person is sending  to me at same time I get it correctly their wont be an html format issue
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