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Good technology

Posted on 2016-11-09
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Last Modified: 2016-11-28
When replying to all from sent items

We get this error message

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Good error : Undeliverable
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Question by:ottovarela
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5 Comments
 
LVL 96

Accepted Solution

by:
Experienced Member earned 250 total points (awarded by participants)
ID: 41881597
Are you sending it to a good address?   Is there any addition error message?  I have never seen that exact mail error message.
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Author Comment

by:ottovarela
ID: 41881607
Just to be clear.  This is happening with iPhones using Good Technology (a blackberry company)

When going to your sent items and replying to all.

We get 3 undelivered messages no error code :(
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LVL 96

Assisted Solution

by:Experienced Member
Experienced Member earned 250 total points (awarded by participants)
ID: 41881609
Make sure the sending setup is correct (proper mail server on port 587).  

If new mail goes out properly, the "reply to" address in the incoming mail may be incorrect.
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LVL 14

Assisted Solution

by:Mike Sullivan
Mike Sullivan earned 250 total points (awarded by participants)
ID: 41881727
Hi Ottoravela,

If the problem is occurring when you use 'Reply To All' but doesn't occur when you send a fresh email, I would check all of the email addresses that your 'Reply To All' will be going to. It is very likely that the sender of the original email may have included a mistyped email address or that one of the other recipients is having a problem with their mailbox. When you use the 'Reply To All' function, your device will simply be replicating their original error. It certainly doesn't sound like an error generated specifically by your device.

Best regards,

Mike
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LVL 14

Expert Comment

by:Mike Sullivan
ID: 41903935
Inactive question
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