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Noel ArriolaFlag for United States of America

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Ransomware attacks

This past few months we seem to be having a lot of cyber attacks with variants of the @india.com which renames files with an xtbl extension.   The issue initiates from our Remote Desktop server that is visible on the internet but we have Symantec AV on the server as well which is connected to an appliance recommended by Symantec which is geared for monitoring ransomware activity. called ATP.   However, we will still seem to get hit.  This week, 3 days in a row.

I've spoken to Symantec but they are of no help.  I am ready to throw out the ATP appliance and pull the plug on  Symantec but what  can I use as a substitute.  I hope someone can give me some direction.
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No More

It's interesting that you are talking about symantec, because always when I saw ransomware on computer, symantec was present as well

I was testing Avast against ransomware files like docm, js, wsf when execute it catches instantly and blocks it and this was just free version for personal use
No Antivirus can protect 100% from Ransomware. So you have to do the following:

1) Create a good backup strategy and do recovery tests regularly.
2) Educate your users
3) Keep your Environment up to date
4) Use a good Gateway to block unwanted websites (We are using Barracuda for all our customers)
5) Work with whitelisting apps (Example Windows AppLocker)
6) Block unwanted extensions under Exchange (or other Mail system) and use another Antivirus than the clients have.
Can you give more info about your RD setup....how exactly are you getting infected ?
Is VPN an option ?
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btan

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